Remote Administrative Coordinator — Fire Safety & Scheduling

Acquire Intelligence; Quezon City; Remote; PHP 300,000 - 420,000; Full time

Job summary

Acquire Intelligence is seeking an Administrative Assistant to provide coordination support for NSW Fire Extinguisher Services Pty Ltd in Manila, working remotely for Australian clients. You will handle scheduling, client communications, quotes, reports, and basic bookkeeping tasks to keep the on-site team focused on service and compliance work.

Ideal candidates have 2+ years in admin or customer service, strong English, and proficiency with Microsoft Office.

Qualifications

• 2+ years in administrative, customer service or coordination roles.
• Strong written and verbal English communication.
• Proficiency in Microsoft Office; experience with job management/quoting software is a plus.
• Highly organized with ability to manage multiple bookings and follow-ups.

Responsibilities

• Liaise with strata managers and building management on scheduling and enquiries.
• Respond to customer and strata emails in a timely, professional manner.
• Use Uptick job management/quoting software to support day-to-day operations.
• Create and send service reports, certificates, and job summaries to clients.
• Assist with quotes for servicing, inspections, and installation work.
• Follow up to book and confirm inspection appointments.
• Maintain and update job and customer records.
• Track recurring service and certification due dates and flag upcoming bookings.
• Support invoicing and basic bookkeeping coordination as required.
• Maintain confidentiality of client and building information.

Skills

English communication

Microsoft Office

Organised

Customer service

Education

Associate or Bachelor's in business administration

Tools

Outlook

Excel

Quoting software (Uptick)

Job description

Acquire Intelligence is seeking an Administrative Assistant to provide coordination support for NSW Fire Extinguisher Services Pty Ltd in Manila, working remotely for Australian clients. You will handle scheduling, client communications, quotes, reports, and basic bookkeeping tasks to keep the on-site team focused on service and compliance work.

Ideal candidates have 2+ years in admin or customer service, strong English, and proficiency with Microsoft Office.