Remote Admin Coordinator: Client & Scheduling Specialist

AAPMI2 Acquire Asia Pacific Manila 2, Inc.; Quezon City; Remote; PHP 279,000 - 502,000; Full time

Job summary

NSW Fire Extinguisher Services Pty Ltd in Manila is seeking an Administrative Assistant to provide coordination support for client communications, quotes, reporting, and scheduling, enabling the on-the-ground team to focus on service and compliance work.

You will liaise with strata managers and Australian clients, manage records in Uptick, prepare service reports and certificates, and support invoicing while maintaining confidentiality.

Qualifications

• 2+ years experience in administrative, customer service or coordination roles
• Strong written and verbal English communication skills
• Proficiency in Microsoft Office (Outlook, Excel, Word)
• Highly organised with ability to manage multiple bookings, quotes and follow-ups
• Comfortable liaising with Australian clients and strata managers
• Associate or bachelor's degree preferred, not essential with relevant experience

Responsibilities

• Liaise with strata managers and building management on scheduling, service confirmations and enquiries
• Respond to customer and strata email enquiries promptly and professionally
• Use Uptick job management/quoting software to support day-to-day operations
• Create and send service reports, compliance certificates and job summaries to clients and strata managers
• Assist with preparing and following up on quotes for servicing, inspections and installation work
• Follow up with clients and strata managers to book and confirm inspection appointments
• Maintain and update job and customer records accurately
• Track recurring service and certification due dates and flag upcoming bookings
• Support invoicing and basic bookkeeping coordination as required
• Maintain confidentiality of client and building information

Skills

English communication

Organised

Customer service

Admin coordination

Education

Associate degree preferred

Bachelor's degree preferred

Tools

Microsoft Office

Uptick software

Job description

NSW Fire Extinguisher Services Pty Ltd in Manila is seeking an Administrative Assistant to provide coordination support for client communications, quotes, reporting, and scheduling, enabling the on-the-ground team to focus on service and compliance work.

You will liaise with strata managers and Australian clients, manage records in Uptick, prepare service reports and certificates, and support invoicing while maintaining confidentiality.