Administration Officer - Australian Fire Services Business

TRYPOD PHILIPPINES CORPORATION

Taguig

Remote

PHP 240,000 - 420,000

Full time

3 days ago

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Job summary

TRYPOD PHILIPPINES CORPORATION is seeking an Administration Officer to support service, finance, and operations teams from a remote Philippines-based setup. You will handle records, PO follow-ups, invoicing portals and data entry, collaborating with Australian operations.

The role emphasizes process-driven work, confidentiality, and strong English communication in a fast-paced environment. Flexible consideration for part-time may apply.

Qualifications

Minimum 2 years' experience in administration, service administration, finance administration, or a similar role.
Strong data entry skills with a high level of accuracy.
Excellent written and verbal English communication skills.
Strong organisational and time management abilities.
Ability to work independently and manage multiple priorities.
Intermediate MS Office skills; Excel, Outlook and Teams emphasized.

Responsibilities

Support service administration, accounts administration and operational support functions.
Maintain accurate records and manage customer and supplier information.
Process documentation and ensure workflows are completed efficiently.
Follow up customers to obtain POs and monitor invoicing documentation.
Process supplier invoices and match to POs and jobs.
Update customer PO information against service jobs and maintain billing data.
Enter service and labour data into company systems and support data cleansing projects.

Skills

Data entry

English communication

Organization

Time management

Independent work

Customer-service

Proactive

Team player

Tools

Excel

Outlook

Teams

Xero

MYOB

Uptick

Simpro

Job description

Support an Established Australian Fire Services Business

Full-Time* | Permanent Remote Role | Office based in BGC, Taguig

Are you a highly organised administration professional with strong attention to detail and experience supporting service, finance, or operations teams? Do you enjoy working with processes, managing data accurately, and keeping things running smoothly behind the scenes?

We are seeking an experienced Administration Officer to join a growing support team and work closely with the client's Australian operations. This is a fantastic opportunity to build a long-term career with an established Australian company while working remotely from the Philippines.

About Us

You’ll work with a leading Australian Essential Fire Services company, providing inspection, testing, maintenance, and compliance services across a wide range of fire protection systems. Their team is committed to delivering exceptional customer service, maintaining industry compliance standards, and helping keep buildings and occupants safe.

As the business continues to grow, they are expanding their offshore administration team to support service delivery, finance functions, and operational projects.

About the Role

This role provides critical administrative support across service administration, accounts administration, and operational support functions.

You will be responsible for maintaining accurate records, processing documentation, managing customer and supplier information, and ensuring workflows are completed efficiently and accurately.

This position is ideal for someone who enjoys structured, process-driven work and takes pride in delivering high-quality administrative support.

Key Responsibilities

Service Administration

Follow up customers to obtain Purchase Orders (POs) for scheduled and completed work
Maintain accurate customer PO records within business systems
Upload invoices to customer procurement and payment portals
Monitor submission status and resolve portal-related issues
Coordinate with internal teams to ensure invoicing documentation is complete
Maintain records of customer communications and invoice submissions

Accounts Payable Support

Process supplier invoices and supporting documentation
Match supplier invoices to purchase orders and jobs
Enter invoices into approval workflows
Monitor outstanding approvals and follow up as required
Manage accounts payable inbox overflow
Maintain accurate supplier records and filing systems

Accounts Receivable Support

Update customer PO information against service jobs
Maintain accurate customer billing information
Assist with payment follow-up activities
Support customer account administration processes
Escalate overdue account matters to the finance team when required

Data Entry & Project Administration

Enter service and labour data into company systems
Maintain supplier pricing and cost information
Assist with data cleansing and record maintenance projects
Support business improvement and process documentation initiatives
Complete ad hoc administration projects as required

*Consideration may be given to a suitable candidate seeking a part time role.

Essential Skills & Experience

Minimum 2 years' experience in administration, service administration, finance administration, or a similar role
Strong data entry skills with a high level of accuracy
Excellent written and verbal English communication skills
Strong organisational and time management abilities
Ability to work independently and manage multiple priorities
Intermediate Microsoft Office skills, particularly:
- Excel
- Outlook
- Teams
Strong attention to detail and commitment to quality

Highly Regarded

Experience supporting Australian businesses
Experience in service-based, facilities management, trades, construction, or maintenance industries
Exposure to Accounts Payable and/or Accounts Receivable functions
Experience with:
- Uptick
- Simpro
- Xero
- MYOB
- Similar service management or accounting platforms
Experience using customer procurement and invoicing portals