Remote Administrative & Scheduling Assistant (Aged Care/NDIS)

Sharesource; Davao City; Remote; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Remote + Hybrid

Training

Career growth

Job summary

Sharesource is seeking an Administrative and Scheduling Support Assistant in the Philippines to help coordinate client care schedules, manage CRM records, and support billing and documentation. The role combines remote work with periodic onsite activities, offering flexible hybrid arrangements and opportunities to grow within a values-driven B-Corp environment.

Ideal candidates will be detail-oriented, adaptable, and proficient in Excel, with strong English communication and experience in

Qualifications

• Experience in Aged Care, NDIS or related AU-focused roles preferred.
• Strong English communication skills for internal and external coordination.
• Familiarity with scheduling/rostering software a plus.

Responsibilities

• Coordinate communication between referral sources, families, care workers, and internal team.
• Create and maintain care worker schedules based on client needs and staff availability.
• Ensure rosters comply with SCHADS Award requirements, including shifts and rest breaks.
• Audit weekly timesheets and travel logs for payroll accuracy.
• Maintain client records and support billing accuracy.

Skills

Scheduling

CRM

Microsoft Excel

English communication

Education

Certificate III in Home and Community Care / Aged Care / Disability Care

Tools

Visualcare

Excel

Office 365

Job description

Sharesource is seeking an Administrative and Scheduling Support Assistant in the Philippines to help coordinate client care schedules, manage CRM records, and support billing and documentation. The role combines remote work with periodic onsite activities, offering flexible hybrid arrangements and opportunities to grow within a values-driven B-Corp environment.

Ideal candidates will be detail-oriented, adaptable, and proficient in Excel, with strong English communication and experience in