Relationship Associate

Affinity Health and Wellness Corporation; Makati; On-site; PHP 279,000 - 390,600; Full time

Job summary

Affinity Health and Wellness Corporation in Makati seeks a Client Relationship Associate to build strong client relationships and support internal teams. The ideal candidate will be a fresh graduate with a degree in Business Administration or related fields, possessing strong communication skills and a customer-oriented mindset. The office-based position focuses on enhancing customer satisfaction and identifying opportunities for growth. Join us to contribute to our commitment to wellness and service excellence.

Qualifications

• Fresh Graduate with less than 2 years of experience preferred.
• Ability to work collaboratively in a team environment.

Responsibilities

• Build and maintain strong relationships with clients to ensure satisfaction and loyalty.
• Assist in the resolution of client inquiries and concerns in a timely manner.
• Collaborate with internal teams to enhance customer experience and service delivery.
• Provide support in identifying potential clients and opportunities for growth.
• Maintain accurate records of client interactions and feedback for continuous improvement.

Skills

Strong interpersonal and communication skills

Customer-oriented

Proactive problem-solving

Education

Bachelors degree in Business Administration, Communications, or a related field

Job description

Responsibilities

• Build and maintain strong relationships with clients to ensure satisfaction and loyalty.
• Assist in the resolution of client inquiries and concerns in a timely manner.
• Collaborate with internal teams to enhance customer experience and service delivery.
• Provide support in identifying potential clients and opportunities for growth.
• Maintain accurate records of client interactions and feedback for continuous improvement.

Requirements

• Educational Qualifications: Bachelors degree in Business Administration, Communications, or a related field.
• Experience Level: Fresh Graduate (02 years).
• Skills and Competencies: Strong interpersonal and communication skills.
• Qualities and Traits: Customer-oriented with a proactive approach to problem‑solving.
• Responsibilities and Duties: Ability to work collaboratively in a team environment.
• Working Conditions: Office-based position with a focus on client interactions.