Relationship Associate

Affinity Health & Wellness Corporation; Makati; On-site; PHP 279,000 - 390,600; Full time

Job summary

A health and wellness company in Makati is seeking a Client Relations Specialist to build and maintain strong client relationships. This role requires strong communication and problem-solving skills, making it ideal for fresh graduates. You'll assist in resolving inquiries and collaborate with internal teams to enhance service delivery. This is an office-based position with a focus on client interactions.

Qualifications

• Fresh Graduate (0–2 years of experience) in a relevant field.
• Customer-oriented with a proactive approach to problem-solving.
• Ability to work collaboratively in a team environment.

Responsibilities

• Build and maintain strong relationships with clients for satisfaction and loyalty.
• Assist in resolving client inquiries and concerns timely.
• Collaborate with internal teams to enhance customer experience.

Skills

Interpersonal skills

Communication skills

Problem-solving approach

Education

Bachelor’s degree in Business Administration, Communications, or related field

Job description

• Build and maintain strong relationships with clients to ensure satisfaction and loyalty.
• Assist in the resolution of client inquiries and concerns in a timely manner.
• Collaborate with internal teams to enhance customer experience and service delivery.
• Provide support in identifying potential clients and opportunities for growth.
• Maintain accurate records of client interactions and feedback for continuous improvement.

Requirements

• Educational Qualifications: Bachelor’s degree in Business Administration, Communications, or a related field.
• Experience Level: Fresh Graduate (0–2 years).
• Skills and Competencies: Strong interpersonal and communication skills.
• Qualities and Traits: Customer-oriented with a proactive approach to problem-solving.
• Responsibilities and Duties: Ability to work collaboratively in a team environment.
• Working Conditions: Office-based position with a focus on client interactions.