Regional Sales Engineer (APAC)

Acteus Group; Parañaque; On-site; PHP 600,000 - 900,000; Full time

Job summary

Acteus Group in Parañaque, Philippines seeks a motivated sales/technical support professional with aviation fueling experience to manage pre-sales and post-sales activities across APAC. You will identify prospects, deliver product demonstrations, collaborate with engineering teams, and ensure customer satisfaction while traveling as needed.

The ideal candidate will have a engineering degree, 2+ years in a similar role, strong communication and negotiation skills, and hands-on troubleshooting

Qualifications

• Bachelor’s degree in Engineering (Mechanical, Electrical, or related field) or equivalent experience.
• 2+ years of experience in a similar sales or technical support role.
• Strong understanding of technical products, systems, or industrial solutions.
• Excellent communication and negotiation skills.
• Problem-solving mindset with hands-on troubleshooting capability.
• Ability to work independently and travel to customer sites as needed.
• Identify and engage prospective customers to promote the company’s technical products or solutions.
• Prepare and deliver product presentations, proposals, and quotations.
• Collaborate with internal teams to develop sales strategies and achieve targets.
• Conduct site visits, product demonstrations, and technical discussions with clients in APAC.
• Maintain long-term customer relationships and ensure high levels of customer satisfaction.
• Provide market feedback to support product development and improvements.

Responsibilities

• Supervise and oversee the delivery of pre-sales and post-sales technical support
• Ensuring commitments made during the sales process are fully met by the relevant engineering and product teams.
• Act as the client's single point of contact for all technical matters, following up proactively with internal teams to ensure issues are being addressed in a timely manner and to the client's satisfaction.
• Liaise between the client and internal engineering or product teams to ensure complex technical problems and custom requirements are properly understood, prioritised, and resolved.
• Ensure end-user satisfaction at every stage of the engagement by conducting follow-up checkins, gathering feedback, and escalating where service levels fall short.
• Maintain clear records of open technical issues, escalation status, and resolution outcomes

Skills

CRM

Technical sales

Aviation fueling

Troubleshooting

Presentation skills

Negotiation

Travel ready

MS Office

Education

Bachelor’s degree in Engineering

Tools

Microsoft Office

Job description

Candidate must have aviation fueling experience

Filipino only

Report: Managing Director

Qualifications required

• Bachelor’s degree in Engineering (Mechanical, Electrical, or related field) or equivalent experience.
• 2+ years of experience in a similar sales or technical support role.
• Strong understanding of technical products, systems, or industrial solutions.
• Excellent communication and negotiation skills.
• Problem-solving mindset with hands-on troubleshooting capability.
• Ability to work independently and travel to customer sites as needed.
• Identify and engage prospective customers to promote the company’s technical products or solutions.
• Prepare and deliver product presentations, proposals, and quotations.
• Collaborate with internal teams to develop sales strategies and achieve targets.
• Conduct site visits, product demonstrations, and technical discussions with clients in APAC.
• Maintain long-term customer relationships and ensure high levels of customer satisfaction.
• Provide market feedback to support product development and improvements.

Technical Responsibilities:

• Supervise and oversee the delivery of pre-sales and post-sales technical support
• Ensuring commitments made during the sales process are fully met by the relevant engineering and product teams.
• Act as the client's single point of contact for all technical matters, following up proactively with internal teams to ensure issues are being addressed in a timely manner and to the client's satisfaction.
• Liaise between the client and internal engineering or product teams to ensure complex technical problems and custom requirements are properly understood, prioritised, and resolved.
• Ensure end-user satisfaction at every stage of the engagement by conducting follow-up checkins, gathering feedback, and escalating where service levels fall short.
• Maintain clear records of open technical issues, escalation status, and resolution outcomes

Required Technical Skills

General

• Customer Relationship Management
• Business acumen
• Provide technical consultation and application advice to customers to promote complete solutions and project-based systems tailored to customer operational requirements.
• Proficient in Microsoft Office tools
• Daily operation reporting
• Willingness to travel (APAC)
• Possess class 3 & 4 driving license considered as a plus
• Aviation Refueling experience considered as a plus.

Project Coordination

• Overview and coordinate between the company and sub-contractors
• Ensure sub-contractors are performed as per established specifications
• Responsible for sub-contractors’ deliverables
• Generate timely and detailed reports (installation / services)