Regional Learning Operations Manager - Americas

8388-Johnson & Johnson International (Singapore) Pte. Ltd. (ROHQ) (Branch) Legal Entity; Parañaque; On-site; PHP 1,200,000 - 1,900,000; Full time

Job summary

Johnson & Johnson Philippines is seeking a Manager for Global Learning Administration to lead the regional team across LMS transactions and Cornerstone OnDemand (SUMMIT). You will mentor team leads, coordinate with training organizations, and ensure compliance with global processes while delivering high-quality service to enterprise customers.

The role requires advanced knowledge of regional operations within a global framework, strong stakeholder management, and the ability to drive continuous

Qualifications

• Advanced knowledge and experience in managing a regional operations team within a Global framework.
• Experience in LMS transactions and Cornerstone OnDemand; SUMMIT.
• Strong leadership and mentoring of team leads and Administrators.

Responsibilities

• Lead regional learning administration teams to deliver accurate LMS transactions and support across regions.
• Coordinate with training organizations and enterprise customers to ensure service quality and timeliness.
• Partner with learning product owners to implement process changes and drive continuous improvement.
• Provide mentoring, coaching, and performance feedback to team leads and administrators.

Skills

Collaboration

Cultural Competence

Developing Others

Employee Experience

HR Best Practices

HR Operational Planning

HR Strategic Management

Human Resources Auditing

Human Resources Development

Human Resources Law

Human Resources Policies

Inclusive Leadership

Leadership

Managerial Courage

Performance Measurement

Strategic Thinking

Talent Management

Team Management

Job description

Johnson & Johnson Philippines is seeking a Manager for Global Learning Administration to lead the regional team across LMS transactions and Cornerstone OnDemand (SUMMIT). You will mentor team leads, coordinate with training organizations, and ensure compliance with global processes while delivering high-quality service to enterprise customers.

The role requires advanced knowledge of regional operations within a global framework, strong stakeholder management, and the ability to drive continuous