Learning Delivery Specialist

J&J Family of Companies; Taguig; On-site; PHP 720,000 - 1,080,000; Full time

Job summary

Johnson & Johnson is seeking an Analyst, Learning Delivery to join the Global Learning Enablement team in Manila area. The role oversees end-to-end execution of learning programs, coordinating with facilitators, vendors, and internal teams to ensure high-quality learner experiences, from pre-session planning through post-session completion.

Requirements include a bachelor’s degree and at least two years in event management, learning, or HR operations, with strong LMS and data reporting skills.

Qualifications

• Bachelor’s degree is required.
• Minimum of two years in event management, learning, or HR operations is required.
• Experience in learning or program delivery.
• Proficiency in learning management and virtual delivery systems.
• Strong data reporting and trend analysis.

Responsibilities

• Support end-to-end execution of programs across operations and production by managing schedules, setup, enrollment, communications, surveys, rosters, and system updates.
• Coordinate production of virtual and onsite sessions including venue setup, technology, materials, catering, access and local support; work with facilitators, vendors, participants and program teams.
• Support personalized learning by managing intake requests, participant prep, coach coordination, attendance, and post-program follow-up.
• Monitor enrollment, respond to participant needs, track attendance and completion, coordinate rescheduling across systems and partners.
• Resolve routine issues, escalate exceptions to Senior Analyst, and use feedback to improve quality and efficiency.

Skills

Learning Delivery

LMS & Virtual Delivery

Data Analysis

Compliance Handling

Event Logistics

Customer Service

Attention to Detail

Project Management

Education

Bachelor’s degree

2+ years event/L&D experience

Job description

Johnson & Johnson is seeking an Analyst, Learning Delivery to join the Global Learning Enablement team in Manila area. The role oversees end-to-end execution of learning programs, coordinating with facilitators, vendors, and internal teams to ensure high-quality learner experiences, from pre-session planning through post-session completion.

Requirements include a bachelor’s degree and at least two years in event management, learning, or HR operations, with strong LMS and data reporting skills.