Regional IT Engineer (Level 2) — Cloud & End-User Support

ACCLIME RISK ADVISORY PTE. LTD.

Santo Niño 1st

On-site

PHP 400,000 - 750,000

Full time

3 days ago
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Benefits offered by this job

Regional exposure
Cloud infrastructure
Career growth
Collaborative culture

Job summary

ACCLIME RISK ADVISORY PTE. LTD. in the Philippines seeks an IT Infrastructure Support professional to provide regional Level 2 technical support, administer Microsoft 365, Entra ID, and endpoint management across countries.

You will deploy and manage Intune, Windows Autopilot, and network connectivity, troubleshoot security and server issues, and contribute to a secure, modern IT environment with strong customer service.

Qualifications

  • Diploma/degree in IT or CS required.
  • 3–5 years in IT infrastructure or systems administration.
  • Experience with Microsoft 365 and Entra ID.
  • Experience with Intune and Windows Autopilot.
  • Strong networking and security fundamentals.

Responsibilities

  • Provide Level 2 IT support across the region.
  • Administer Microsoft 365 services including Exchange Online.
  • Deploy and manage Windows devices with Intune and Autopilot.
  • Manage endpoint administration and software deployment.
  • Support endpoint security and vulnerability management.
  • Maintain Windows client/server environments and networks.
  • Troubleshoot LAN/WAN, VPN, DNS, DHCP, and Wi‑Fi.
  • Maintain IT documentation and assist audits.

Skills

Microsoft 365
Entra ID / Azure AD
Microsoft Intune
Windows Autopilot
Exchange Online
Windows 10/11 administration
Networking fundamentals
Customer service mindset
Troubleshooting

Education

Diploma or Degree in Information Technology, Computer Science, or related discipline

Tools

ManageEngine
ServiceNow
Jira
Aruba
SonicWall

Job description

ACCLIME RISK ADVISORY PTE. LTD. in the Philippines seeks an IT Infrastructure Support professional to provide regional Level 2 technical support, administer Microsoft 365, Entra ID, and endpoint management across countries.

You will deploy and manage Intune, Windows Autopilot, and network connectivity, troubleshoot security and server issues, and contribute to a secure, modern IT environment with strong customer service.

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