Regional Hotel Ops Leader - Multi-Property

Koko Global Hospitality (Philipines) Co., Ltd.; Cebu City; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Diligence allowance

Telephone Allowance

Business Travel Allowance

Social Security

Medical Allowance

Public Holiday/Annual Leave

Job summary

Koko Global Hospitality (Philipines) Co., Ltd. is seeking an experienced operations leader to oversee property operations across multiple locations in the Philippines.

The role covers daily operations, relationship management, quality control, training, owner representation, and strategic initiatives. You will travel frequently, conduct weekly RM meetings, perform quarterly QC, and implement improvement plans, while ensuring SOP adherence and staff training.

Qualifications

• Must be available to travel frequently across Philippines properties.
• Strong ability to manage relationships with owners and RM teams.

Responsibilities

• Oversee daily operations, inspections, and timely issue resolution across multiple properties.
• Visit base location weekly and other sites monthly.
• Conduct one-on-one RM meetings weekly.
• Perform quarterly quality control per property and drive improvement actions.
• Ensure SOP adherence and conduct staff training accordingly.
• Hold monthly owner meetings and act as main liaison between RM and Corporate office.
• Develop and promote WOW ideas for guests and staff.

Job description

Koko Global Hospitality (Philipines) Co., Ltd. is seeking an experienced operations leader to oversee property operations across multiple locations in the Philippines.

The role covers daily operations, relationship management, quality control, training, owner representation, and strategic initiatives. You will travel frequently, conduct weekly RM meetings, perform quarterly QC, and implement improvement plans, while ensuring SOP adherence and staff training.