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Teleperformance Davao is seeking a Recruitment Specialist to join our Human Resources team on a project-based basis. You will manage end-to-end recruitment, attract top talent, and coordinate interviews with hiring managers.
The role requires 2–3 years of experience, strong knowledge of recruitment processes and ATS usage, and excellent communication skills in English. You will contribute to onboarding and stay updated on best practices in a fast-paced BPO environment.
Teleperformance is a global leader in digital transformation and customer experience management solutions. We are committed to delivering exceptional service to our clients whilst fostering a dynamic, inclusive workplace where our employees can thrive and grow. With a presence across multiple continents and a diverse workforce, we pride ourselves on our innovative approach to business and our dedication to supporting our team members in achieving their career aspirations.
We are seeking a Recruitment Specialist to join our Human Resources team at TP Davao. This is a project-based position that plays a crucial role in supporting Teleperformance's continued growth and success by identifying, attracting, and recruiting top talent to join our organisation. As a Recruitment Specialist, you will be responsible for managing the end-to-end recruitment process, ensuring we attract high-calibre candidates who align with our company values and business objectives. This role is integral to building and maintaining strong teams across the organisation and directly contributes to our ability to deliver excellence to our clients.
Source and attract qualified candidates through various recruitment channels including job boards, social media, networking events and employee referrals
Screen resumes and conduct initial telephone or video interviews to assess candidate suitability and fit for the role
Coordinate and schedule interviews between candidates and hiring managers, ensuring a seamless and professional experience
Manage job postings and maintain an organised database of candidates and recruitment records
Conduct background checks and verify candidate credentials and references
Prepare job descriptions and recruitment briefs in collaboration with department heads and hiring managers
Track recruitment metrics and provide regular reporting on recruitment pipeline progress and hiring timelines
Communicate with candidates throughout the recruitment process, providing updates and feedback in a timely and professional manner
Support the onboarding process and ensure new hires receive a smooth transition into the organisation
Stay current with recruitment best practices and contribute to the continuous improvement of our recruitment processes
Bachelor's degree in Human Resources, Business Administration or a related field, or equivalent professional experience in recruitment
Proven experience of at least 2-3 years working as a Recruitment Specialist or in a similar recruitment role within Human Resources
Strong knowledge of recruitment processes, talent acquisition strategies and employment legislation
Excellent communication and interpersonal skills with the ability to build rapport with candidates and stakeholders at all levels
Proficiency in using applicant tracking systems (ATS) and other recruitment software and tools
Ability to manage multiple recruitment projects simultaneously whilst maintaining accuracy and attention to detail
Strong organisational and time management skills with the ability to prioritise competing demands
Demonstrated ability to work independently and as part of a collaborative team in a fast-paced environment
Excellent written and verbal English language skills
Experience with internal recruitment processes is highly preferred
Knowledge of the Business Process Outsourcing (BPO) or customer experience industry is advantageous
At Teleperformance, we are committed to creating a workplace where our employees feel valued, supported and engaged. We offer a competitive compensation package and a range of benefits designed to support your wellbeing and career development. Our benefits include health and wellness programmes, professional development and training opportunities, career advancement pathways, and a supportive workplace culture that promotes work-life balance. We also provide flexible working arrangements where appropriate and encourage all employees to take advantage of opportunities to grow and develop their skills. We are an equal opportunities employer and welcome applications from all qualified candidates, regardless of background or circumstances. If you require any adjustments or support during the recruitment process, please do not hesitate to reach out to us.