Customer Support Recruitment Specialist

IntouchCX; Metro Manila; On-site; PHP 223,000 - 357,000; Full time

Job summary

IntouchCX, a global leader in digital customer experience management, is seeking a Recruitment Associate in Metro Manila to support the recruitment of customer service representatives. You will partner with Recruitment Managers, interact with applicants, process submissions, and coordinate tests and onboarding.

We value a people‑oriented, professional attitude with strong organization and confidentiality. 1–2 years of administrative experience in a fast‑paced environment is preferred and prior

Qualifications

• Love for people and thrives in a team.
• Professional and mature attitude.
• Excellent organizational skills and ability to handle high volume work.
• Discretion and confidentiality in handling sensitive issues.
• Interviewing and candidate selection experience is an asset.
• 1–2 years administrative experience in a fast-paced environment.

Responsibilities

• Partner with Recruitment Managers to determine staffing needs.
• Interact with applicants and respond to initial inquiries.
• Process and track applicant submissions.
• Conduct and request tests needed for hiring.
• Suggest improvements to the recruiting process.
• Participate in job fairs and hiring events.
• Build relationships with internal staff.
• Ensure onboarding runs smoothly.

Skills

People skills

Professional attitude

Organizational skills

Confidentiality

Interviewing experience

Job description

IntouchCX, a global leader in digital customer experience management, is seeking a Recruitment Associate in Metro Manila to support the recruitment of customer service representatives. You will partner with Recruitment Managers, interact with applicants, process submissions, and coordinate tests and onboarding.

We value a people‑oriented, professional attitude with strong organization and confidentiality. 1–2 years of administrative experience in a fast‑paced environment is preferred and prior