Recruitment Analytics & Operations Specialist

Prudential Services Asia; Taguig; On-site; PHP 450,000 - 650,000; Full time

Job summary

Prudential Services Asia is seeking a Recruitment Operations Specialist to manage recruitment data, generate dashboards, and monitor funnel performance. The role focuses on data accuracy, governance, and providing analytical support for recruitment initiatives across channels.

The ideal candidate will have advanced proficiency in Excel, SQL, Tableau/Power BI, and Python/R, plus 2+ years in data analytics within insurance or financial services recruitment.

Qualifications

• Bachelor’s or College Degree in Statistics, Business Analytics, Data Science, or related field.
• Advance proficiency in Excel, MS SQL Server, Tableau/Power BI, and Python/R.
• Experience with CRM/ATS platforms (e.g., Salesforce, Workday).
• Knowledge of life insurance distribution channels and agent lifecycle.
• Analytical thinking and problem-solving skills.
• Understanding of recruitment KPIs and funnel metrics.
• Good communication and presentation skills.
• Detail-oriented with a focus on data accuracy and quality.
• Project management and multitasking ability.
• At least two (2) years of experience in data analytics ideally in a role within the insurance, financial services, or sales recruitment industry

Responsibilities

• Recruitment Data Analysis and Reporting
• Monitor recruitment funnel performance across recruitment channels and campaigns
• Prepare recurring dashboards, scorecards, and reports to track key recruitment metrics such as lead generation, conversion rates, onboarding progress, and recruiter productivity
• Monitor candidate movement across the recruitment funnel and identify candidate drop-off points and engagement opportunities
• Ensure timely and accurate preparation of management reports and performance updates
• Assist in maintaining automated reporting tools and dashboards to improve reporting efficiency
• Provide data, reports, and analytical support for recruitment initiatives, campaigns, and business reviews
• Support business discussions by providing relevant recruitment and operational data
• Maintain the accuracy, completeness, and integrity of recruitment-related data and reports
• Perform regular data validation and reconciliation activities to ensure reporting accuracy
• Support the implementation and maintenance of data governance and reporting standards
• Document reporting processes, report definitions, and data requirements
• Participate in the enhancement of reporting tools, dashboards, and recruitment tracking mechanisms
• Maintain recruitment dashboards, reporting databases, and tracking tools
• Utilize available analytical tools and techniques to support recruitment performance analysis
• Ensure compliance with company policies and standards
• Be familiar with Pru Life UK Compliance Standards and report to Compliance Officer
• Operate processes to identify and report relevant compliance matters

Skills

Analytical thinking

Problem-solving

Communication

Presentation

Data accuracy

Detail-oriented

Project management

Recruitment KPIs

Funnel metrics

Education

Bachelor’s or College Degree in Statistics, Business Analytics, Data Science, or related field

Tools

Excel

MS SQL Server

Tableau/Power BI

Python/R

CRM/ATS (Salesforce/Workday)

Job description

Prudential Services Asia is seeking a Recruitment Operations Specialist to manage recruitment data, generate dashboards, and monitor funnel performance. The role focuses on data accuracy, governance, and providing analytical support for recruitment initiatives across channels.

The ideal candidate will have advanced proficiency in Excel, SQL, Tableau/Power BI, and Python/R, plus 2+ years in data analytics within insurance or financial services recruitment.