Data Analytics - Recruitment Operations Specialist

Prudential Services Asia; Taguig; On-site; PHP 450,000 - 650,000; Full time

Job summary

Prudential Services Asia is seeking a Recruitment Operations Specialist to manage recruitment data, generate dashboards, and monitor funnel performance. The role focuses on data accuracy, governance, and providing analytical support for recruitment initiatives across channels.

The ideal candidate will have advanced proficiency in Excel, SQL, Tableau/Power BI, and Python/R, plus 2+ years in data analytics within insurance or financial services recruitment.

Qualifications

• Bachelor’s or College Degree in Statistics, Business Analytics, Data Science, or related field.
• Advance proficiency in Excel, MS SQL Server, Tableau/Power BI, and Python/R.
• Experience with CRM/ATS platforms (e.g., Salesforce, Workday).
• Knowledge of life insurance distribution channels and agent lifecycle.
• Analytical thinking and problem-solving skills.
• Understanding of recruitment KPIs and funnel metrics.
• Good communication and presentation skills.
• Detail-oriented with a focus on data accuracy and quality.
• Project management and multitasking ability.
• At least two (2) years of experience in data analytics ideally in a role within the insurance, financial services, or sales recruitment industry

Responsibilities

• Recruitment Data Analysis and Reporting
• Monitor recruitment funnel performance across recruitment channels and campaigns
• Prepare recurring dashboards, scorecards, and reports to track key recruitment metrics such as lead generation, conversion rates, onboarding progress, and recruiter productivity
• Monitor candidate movement across the recruitment funnel and identify candidate drop-off points and engagement opportunities
• Ensure timely and accurate preparation of management reports and performance updates
• Assist in maintaining automated reporting tools and dashboards to improve reporting efficiency
• Provide data, reports, and analytical support for recruitment initiatives, campaigns, and business reviews
• Support business discussions by providing relevant recruitment and operational data
• Maintain the accuracy, completeness, and integrity of recruitment-related data and reports
• Perform regular data validation and reconciliation activities to ensure reporting accuracy
• Support the implementation and maintenance of data governance and reporting standards
• Document reporting processes, report definitions, and data requirements
• Participate in the enhancement of reporting tools, dashboards, and recruitment tracking mechanisms
• Maintain recruitment dashboards, reporting databases, and tracking tools
• Utilize available analytical tools and techniques to support recruitment performance analysis
• Ensure compliance with company policies and standards
• Be familiar with Pru Life UK Compliance Standards and report to Compliance Officer
• Operate processes to identify and report relevant compliance matters

Skills

Analytical thinking

Problem-solving

Communication

Presentation

Data accuracy

Detail-oriented

Project management

Recruitment KPIs

Funnel metrics

Education

Bachelor’s or College Degree in Statistics, Business Analytics, Data Science, or related field

Tools

Excel

MS SQL Server

Tableau/Power BI

Python/R

CRM/ATS (Salesforce/Workday)

Job description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Summary

The Recruitment Operations Specialist supports Agency Recruitment Operations by managing recruitment data, preparing reports and dashboards and monitoring recruitment funnel performance

Job Responsibilities

• Recruitment Data Analysis and Reporting
• Monitor recruitment funnel performance across recruitment channels and campaigns
• Prepare recurring dashboards, scorecards, and reports to track key recruitment metrics such as lead generation, conversion rates, onboarding progress, and recruiter productivity
• Monitor candidate movement across the recruitment funnel and identify candidate drop-off points and engagement opportunities
• Ensure timely and accurate preparation of management reports and performance updates
• Assist in maintaining automated reporting tools and dashboards to improve reporting efficiency
• Stakeholder Support and Collaboration Provide data, reports, and analytical support for recruitment initiatives, campaigns, and business reviews
• Support business discussions by providing relevant recruitment and operational performance data
• Data Management and Quality Assurance Maintain the accuracy, completeness, and integrity of recruitment-related data and reports
• Perform regular data validation and reconciliation activities to ensure reporting accuracy
• Support the implementation and maintenance of data governance and reporting standards
• Document reporting processes, report definitions, and data requirements
• Process Improvement and Project Support Support recruitment operations projects and process improvement initiatives
• Participate in the enhancement of reporting tools, dashboards, and recruitment tracking mechanisms
• Recruitment Systems and Analytics Support Maintain recruitment dashboards, reporting databases, and tracking tools
• Utilize available analytical tools and techniques to support recruitment performance analysis
• Compliance Ensure that all company policies, procedures, programs and instruction are carried out
• Be familiar and understand Pru Life UK Compliance Standards. Must be fully aware of his/her responsibilities and competent to carry them out to the required standards.
• Must report all compliance matters openly and honestly to their Compliance Officer in accordance with the reporting requirements operated by the Compliance Officer.
• Must operate a process within his/her department to ensure that all relevant compliance matters are identified and reported

Job Qualifications

• Bachelor’s or College Degree in Statistics, Business Analytics, Data Science, or related field
• Advance proficiency in tools such as Excel, MS SQL Server, Tableau/Power BI, and Python/R.
• Experience with CRM or ATS platforms (e.g., Salesforce, Workday).
• Knowledge of life insurance distribution channels and agent lifecycle.
• Analytical thinking and problem-solving skills.
• Understanding of recruitment KPIs and funnel metrics.
• Good communication and presentation skills.
• Detail-oriented with a focus on data accuracy and quality.
• Project management and multitasking ability
• At least two (2) years of experience in data analytics ideally in a role within the insurance, financial services, or sales recruitment industry

Equal Employment Opportunity

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part‑time / fixed‑term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third‑party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

About Prudential

We are Prudential. For every life, we are partners. For every future, we are protectors. Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange. We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. Find out more at www.prudentialplc.com Follow us on LinkedIn