Records Officer

CIIT College of Arts & Technology; Quezon City; On-site; PHP 240,000 - 420,000; Full time

Job summary

CIIT College of Arts & Technology in Quezon City is seeking a registrar professional to maintain student records and support enrollment processes. You will ensure accuracy, confidentiality, and compliance with accreditation standards while handling official documents such as transcripts and certifications.

The role requires experience in registrar operations, familiarity with SIS and data tools, and strong organizational and communication skills.

Qualifications

• Bachelor's degree in Education, Business Administration, Office Administration, Information Management, or a related field.
• At least 1 year of registrar operations and student records experience.
• Experience handling confidential student records and education-related documents.
• Familiarity with enrollment processes and registrar operations.
• Knowledge of CHED, DepEd, TESDA compliance is a plus.
• Proficiency with Google Sheets, Airtable, Notion, Fillout, Zapier, Make.

Responsibilities

• Maintain confidential student academic records and ensure compliance.
• Validate enrollment, transcripts, and graduation requirements.
• Process registrar documents such as certifications and verifications.
• Review documents for accuracy before processing and release.
• Monitor pending requirements and coordinate with students and offices.
• Generate enrollment and academic status reports.
• Support CHED, DepEd, TESDA compliance with required reports.
• Identify data discrepancies and suggest process improvements.

Skills

Registrar operations

Student records

Attention to detail

Organizational skills

Analytical skills

Professional communication

Confidentiality

Education

Bachelor's degree in Education, Business Administration, Office Administration, Information Management, or related field

Tools

SIS

Google Workspace

Microsoft Excel

Airtable

Notion

Fillout

Zapier

Make

Job description

Want to help make a difference?

CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

Qualifications:

• Bachelor's degree in Education, Business Administration, Office Administration, Information Management, or a related field.
  
• At least 1 year of experience in registrar operations, student records, school administration, enrollment services, document processing, or academic support.
• Experience handling confidential student records, academic documents, or education-related records.
• Familiarity with Student Information Systems (SIS), databases, Google Workspace, and Microsoft Excel.
• Working knowledge of enrollment processes, student records management, academic documentation, and registrar operations.
• Familiarity with CHED, DepEd, TESDA, or higher education compliance requirements is an advantage.
• Experience using Google Sheets, Airtable, Notion, Fillout, Zapier, Make, or similar digital tools is a plus.
• Strong attention to detail with excellent organizational, analytical, and documentation skills.
• Excellent written and verbal communication skills with the ability to provide professional and student-centered service.
• Highly organized, deadline-oriented, and able to handle confidential information with integrity and discretion.
  

Responsibilities:

• Maintain accurate, complete, and confidential student academic records, ensuring all updates are properly documented and compliant with institutional policies.
  
• Validate student enrollment, academic records, curriculum information, graduation requirements, and student status changes.
• Process official registrar documents, including certifications, transcripts, transfer credentials, enrollment verifications, and graduation-related records.
• Review and verify student information and supporting documents prior to processing and release.
• Monitor pending requirements and coordinate with students and internal offices to resolve incomplete or inaccurate records.
• Generate and maintain student records, enrollment reports, academic status reports, and other registrar-related documentation.
• Utilize Student Information Systems (SIS), databases, spreadsheets, and digital tools to manage and monitor student records efficiently.
• Respond to inquiries from students, parents, faculty, and external institutions regarding registrar policies, academic records, and document requests.
• Support CHED, DepEd, TESDA, accreditation, and institutional compliance by preparing and validating required reports and documentation.
• Identify data discrepancies, recommend process improvements, and support initiatives that enhance registrar operations and student services.