College Records Officer

CIIT College of Arts and Technology Inc.; Quezon City; Sur place; PHP 260 000 - 380 000; Plein temps

Résumé du poste

CIIT College of Arts and Technology Inc. seeks a Registrar Officer to maintain accurate student records, verify enrollment eligibility, and process official documents. You will ensure compliance with institutional policies and data privacy standards while delivering student-centered service.

The role requires experience with student information systems, Google Workspace, and Excel. You will collaborate with admissions, academic units, and external agencies to verify records and respond to

Qualifications

• Bachelor's degree in Education, Business Administration, Office Administration, Information Management, or a related field.
• At least 1 year of experience in registrar operations, student records, school administration, enrollment services, document processing, or academic support.
• Experience handling confidential student records, academic documents, or education-related records.
• Familiarity with SIS, databases, Google Workspace, and Microsoft Excel.
• Working knowledge of enrollment processes, student records management, academic documentation, and registrar operations.
• Familiarity with CHED, DepEd, TESDA, or higher education compliance requirements is an advantage.
• Experience using Google Sheets, Airtable, Notion, Fillout, Zapier, Make, or similar digital tools is a plus.
• Strong attention to detail with excellent organizational, analytical, and documentation skills.
• Excellent written and verbal communication skills with the ability to provide professional and student-centered service.
• Highly organized, deadline-oriented, and able to handle confidential information with integrity and discretion.

Responsabilités

• Maintain accurate, complete, and confidential student academic records, ensuring all updates are properly documented and compliant with institutional policies.
• Validate student enrollment, academic records, curriculum information, graduation requirements, and student status changes.
• Process official registrar documents, including certifications, transcripts, transfer credentials, enrollment verifications, and graduation-related records.
• Review and verify student information and supporting documents prior to processing and release.
• Monitor pending requirements and coordinate with students and internal offices to resolve incomplete or inaccurate records.
• Generate and maintain student records, enrollment reports, academic status reports, and other registrar-related documentation.
• Utilize SIS, databases, spreadsheets, and digital tools to manage and monitor student records efficiently.
• Respond to inquiries from students, parents, faculty, and external institutions regarding registrar policies, academic records, and document requests.
• Support CHED, DepEd, TESDA, accreditation, and institutional compliance by preparing and validating required reports and documentation.
• Identify data discrepancies, recommend process improvements, and support initiatives that enhance registrar operations and student services.

Connaissances

Attention to detail

Organizational skills

Communication skills

Analytical skills

Documentation skills

Customer service

Discretion with confidential data

Deadline-oriented

Formation

Bachelor's degree in Education, Business Administration, Office Administration, Information Management, or a related field

Outils

Google Workspace

Microsoft Excel

SMS / SIS

Airtable

Notion

Zapier/Make

Description du poste

Qualifications

• Bachelor's degree in Education, Business Administration, Office Administration, Information Management, or a related field.

• At least 1 year of experience in registrar operations, student records, school administration, enrollment services, document processing, or academic support.

• Experience handling confidential student records, academic documents, or education-related records.

• Familiarity with Student Information Systems (SIS), databases, Google Workspace, and Microsoft Excel.

• Working knowledge of enrollment processes, student records management, academic documentation, and registrar operations.

• Familiarity with CHED, DepEd, TESDA, or higher education compliance requirements is an advantage.

• Experience using Google Sheets, Airtable, Notion, Fillout, Zapier, Make, or similar digital tools is a plus.

• Strong attention to detail with excellent organizational, analytical, and documentation skills.

• Excellent written and verbal communication skills with the ability to provide professional and student-centered service.

• Highly organized, deadline-oriented, and able to handle confidential information with integrity and discretion.

Responsibilities

• Maintain accurate, complete, and confidential student academic records, ensuring all updates are properly documented and compliant with institutional policies.

• Validate student enrollment, academic records, curriculum information, graduation requirements, and student status changes.

• Process official registrar documents, including certifications, transcripts, transfer credentials, enrollment verifications, and graduation-related records.

• Review and verify student information and supporting documents prior to processing and release.

• Monitor pending requirements and coordinate with students and internal offices to resolve incomplete or inaccurate records.

• Generate and maintain student records, enrollment reports, academic status reports, and other registrar-related documentation.

• Utilize Student Information Systems (SIS), databases, spreadsheets, and digital tools to manage and monitor student records efficiently.

• Respond to inquiries from students, parents, faculty, and external institutions regarding registrar policies, academic records, and document requests.

• Support CHED, DepEd, TESDA, accreditation, and institutional compliance by preparing and validating required reports and documentation.

• Identify data discrepancies, recommend process improvements, and support initiatives that enhance registrar operations and student services.