Records Officer

CIIT College of Arts and Technology Inc.; Quezon City; On-site; PHP 320,000 - 520,000; Full time

Job summary

CIIT College of Arts and Technology Inc. in Manila seeks a Registrar Officer to maintain accurate, confidential student records and validate enrollment. You will help ensure compliance with CHED/DepEd/TESDA and manage registrar documents such as transcripts and verifications.

Responsibilities include processing enrollment, recording status changes, and coordinating with offices to resolve discrepancies while upholding data integrity and service excellence.

Qualifications

• Bachelor's degree in Education, Business Administration, Office Administration, Information Management, or a related field.
• Experience handling confidential student records, academic documents, or education-related records.
• Familiarity with Student Information Systems (SIS), databases, Google Workspace, and Microsoft Excel.
• Experience in registrar operations, student records, enrollment services, or academic support is preferred.
• Understanding CHED, DepEd, TESDA or higher education compliance requirements is an advantage.
• Experience using Google Sheets, Airtable, Notion, Fillout, Zapier, Make, or similar digital tools is a plus.
• Strong attention to detail with excellent organizational, analytical, and documentation skills.
• Excellent written and verbal communication skills with professional, student-centered service.
• Highly organized, deadline-oriented, and able to handle confidential information with integrity.

Responsibilities

• Maintain accurate, complete, and confidential student academic records, ensuring updates are documented and compliant.
• Validate student enrollment, academic records, curriculum information, graduation requirements, and status changes.
• Process official registrar documents, including certifications, transcripts, transfer credentials, enrollment verifications, and graduation records.
• Review and verify student information and supporting documents prior to processing and release.
• Monitor pending requirements and coordinate with students and internal offices to resolve discrepancies.
• Generate and maintain student records, enrollment reports, and other registrar-related documentation.
• Utilize SIS, databases, spreadsheets, and digital tools to manage and monitor student records efficiently.
• Respond to inquiries from students, parents, faculty, and external institutions regarding registrar policies and document requests.
• Support CHED, DepEd, TESDA, accreditation, and institutional compliance by preparing required reports and documentation.
• Identify data discrepancies and support process improvements to enhance registrar operations and student services.

Skills

Attention to detail

Communication skills

Documentation

Organizational skills

Education

Bachelor's degree in Education, Business Administration, Office Administration, Information Management, or a related field

Tools

SIS

Databases

Google Workspace

Microsoft Excel

Google Sheets

Airtable

Notion

Fillout

Zapier

Make

Job description

Job Description

Want to help make a difference? CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

Qualifications

• Bachelors degree in Education, Business Administration, Office Administration, Information Management, or a related field.
• At least 1 year of experience in registrar operations, student records, school administration, enrollment services, document processing, or academic support.
• Experience handling confidential student records, academic documents, or education-related records.
• Familiarity with Student Information Systems (SIS), databases, Google Workspace, and Microsoft Excel.
• Working knowledge of enrollment processes, student records management, academic documentation, and registrar operations.
• Familiarity with CHED, DepEd, TESDA, or higher education compliance requirements is an advantage.
• Experience using Google Sheets, Airtable, Notion, Fillout, Zapier, Make, or similar digital tools is a plus.
• Strong attention to detail with excellent organizational, analytical, and documentation skills.
• Excellent written and verbal communication skills with the ability to provide professional and student-centered service.
• Highly organized, deadline-oriented, and able to handle confidential information with integrity and discretion.

Responsibilities

• Maintain accurate, complete, and confidential student academic records, ensuring all updates are properly documented and compliant with institutional policies.
• Validate student enrollment, academic records, curriculum information, graduation requirements, and student status changes.
• Process official registrar documents, including certifications, transcripts, transfer credentials, enrollment verifications, and graduation-related records.
• Review and verify student information and supporting documents prior to processing and release.
• Monitor pending requirements and coordinate with students and internal offices to resolve incomplete or inaccurate records.
• Generate and maintain student records, enrollment reports, academic status reports, and other registrar-related documentation.
• Utilize Student Information Systems (SIS), databases, spreadsheets, and digital tools to manage and monitor student records efficiently.
• Respond to inquiries from students, parents, faculty, and external institutions regarding registrar policies, academic records, and document requests.
• Support CHED, DepEd, TESDA, accreditation, and institutional compliance by preparing and validating required reports and documentation.
• Identify data discrepancies, recommend process improvements, and support initiatives that enhance registrar operations and student services.