Records Officer

CIIT College of Arts and Technology Inc.; Manila; On-site; PHP 260,000 - 380,000; Full time

Job summary

CIIT College of Arts and Technology Inc. is seeking a Registrar/Enrollment support professional in Manila to manage student records and enrollment processes. You will ensure accuracy, confidentiality, and compliance across registrar duties, while coordinating with students and internal offices.

The role requires at least 1 year in registrar operations, familiarity with SIS and Google Workspace, and excellent communication skills. This position is based in Metro Manila with standard office hours.

Qualifications

• Bachelor's degree in Education, Business Administration, Office Administration, Information Management, or a related field.
• At least 1 year of experience in registrar operations, student records, school administration, enrollment services, document processing, or academic support.
• Experience handling confidential student records and academic documents.
• Familiarity with SIS, databases, Google Workspace, and Microsoft Excel.
• Knowledge of enrollment processes and registrar operations.
• Experience with CHED/DepEd/TESDA compliance is a plus.
• Experience with Google Sheets, Airtable, Notion, Fillout, Zapier, Make is a plus.

Responsibilities

• Maintain accurate, confidential student academic records and updates.
• Validate enrollment, academic records, curriculum information, and graduation requirements.
• Process official registrar documents (certifications, transcripts, transfer credentials).
• Review and verify student information and supporting documents.
• Monitor pending requirements and coordinate with students and offices to resolve issues.
• Generate and maintain student records, enrollment reports, and status reports.
• Utilize SIS, databases, and digital tools to manage records efficiently.
• Respond to inquiries from students, parents, faculty, and external institutions about registrar policies.
• Support CHED/DepEd/TESDA compliance by preparing required reports.

Skills

Registrar operations

Student records management

Documentation

Enrollment processes

Data accuracy

Professional communication

Education

Bachelor's degree in Education/Business/Admin

Tools

SIS

Google Workspace

Microsoft Excel

Airtable

Notion

Fillout

Zapier

Make

Job description

CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

Note: Incomplete requirements will not be processed. Once every task has been completed, please wait for approximately 2-3 working days to receive an update on your application.

Qualifications:

• Bachelor's degree in Education, Business Administration, Office Administration, Information Management, or a related field.
  
• At least 1 year of experience in registrar operations, student records, school administration, enrollment services, document processing, or academic support.
• Experience handling confidential student records, academic documents, or education-related records.
• Familiarity with Student Information Systems (SIS), databases, Google Workspace, and Microsoft Excel.
• Working knowledge of enrollment processes, student records management, academic documentation, and registrar operations.
• Familiarity with CHED, DepEd, TESDA, or higher education compliance requirements is an advantage.
• Experience using Google Sheets, Airtable, Notion, Fillout, Zapier, Make, or similar digital tools is a plus.
• Strong attention to detail with excellent organizational, analytical, and documentation skills.
• Excellent written and verbal communication skills with the ability to provide professional and student-centered service.
• Highly organized, deadline-oriented, and able to handle confidential information with integrity and discretion.
  

Responsibilities:

• Maintain accurate, complete, and confidential student academic records, ensuring all updates are properly documented and compliant with institutional policies.
  
• Validate student enrollment, academic records, curriculum information, graduation requirements, and student status changes.
• Process official registrar documents, including certifications, transcripts, transfer credentials, enrollment verifications, and graduation-related records.
• Review and verify student information and supporting documents prior to processing and release.
• Monitor pending requirements and coordinate with students and internal offices to resolve incomplete or inaccurate records.
• Generate and maintain student records, enrollment reports, academic status reports, and other registrar-related documentation.
• Utilize Student Information Systems (SIS), databases, spreadsheets, and digital tools to manage and monitor student records efficiently.
• Respond to inquiries from students, parents, faculty, and external institutions regarding registrar policies, academic records, and document requests.
• Support CHED, DepEd, TESDA, accreditation, and institutional compliance by preparing and validating required reports and documentation.
• Identify data discrepancies, recommend process improvements, and support initiatives that enhance registrar operations and student services.