RECEPTIONIST

Sanshen consulting; Philippines; On-site; PHP 201,000 - 335,000; Full time

Job summary

Sanshen consulting is seeking a receptionist to warmly welcome clients and handle incoming calls in a professional and friendly manner. You will provide information, address inquiries, and promote the company’s products where appropriate.

The role requires a minimum of two years in related fields, a degree in business or related discipline, and strong customer service orientation. You will work in a team, maintaining a tidy reception area, and contribute to overall workplace security.

Qualifications

• Bachelor’s Degree or higher in Business, Administration, Management, Hospitality, Tourism, Hotel Management or Mass Communication.
• At least two years of working experience in the related field.
• Outstanding customer service orientation.
• Ability to display tact, courtesy and initiative.
• Team player who can work under minimal supervision.
• Pleasant, positive attitude.

Responsibilities

• Welcome and greet clients/customers in a warm and friendly manner.
• Answer incoming calls, provide information, and address client inquiries professionally.
• Maintain a clean and organized reception area.
• Utilize persuasive communication to promote the company’s product to clients.
• Maintain workplace security.

Skills

Customer service

Communication

Teamwork

Initiative

Professionalism

Education

Bachelor's Degree / Post Graduate Diploma / Professional Degree in Business or related field

Job description

About the role

A reception role welcoming and greeting clients and customers in a warm and friendly manner, answering incoming calls, providing information, and addressing client inquiries professionally.

Key responsibilities

• Welcome and greet clients/customers in a warm and friendly manner
• Answer incoming calls, provide information, and address client inquiries professionally
• Maintain a clean and organized reception area
• Take advantage of persuasive communication skills to promote the company's product to clients/customers
• Maintain workplace security

About you

• Bachelor's Degree, Post Graduate Diploma, or Professional Degree in Business Studies, Administration, Management, Hospitality, Tourism, Hotel Management, Mass Communication or equivalent
• At least two years of working experience in the related field
• Outstanding customer service orientation
• Able to display tact, courtesy and initiative
• Team player and can work under minimal supervision
• Pleasant positive attitude