Receptionist/CSR

MKS Workforce Management Services Inc.; Philippines; On-site; PHP 167,000 - 279,000; Full time

Job summary

MKS Workforce Management Services Inc. is seeking a friendly Receptionist to greet guests and assist customers with inquiries at the front desk. You will manage appointments, maintain visitor records, and coordinate with various departments to resolve guest concerns.

The ideal candidate has strong communication and customer service skills, is organized, detail-oriented, and able to handle multiple tasks in a fast-paced environment. Fresh graduates are welcome to apply and training is provided.

Qualifications

• High school graduate or Bachelor's degree in any related field.
• With or without experience; fresh graduates are welcome to apply.
• Excellent communication and customer service skills.
• Pleasant personality with a professional appearance.
• Organized, responsible, and detail-oriented.
• Computer literate and knowledgeable in Microsoft Office.
• Able to work under pressure and handle multiple tasks.
• Willing to learn and work as part of a team.

Responsibilities

• Greet and assist guests, customers, and visitors in a friendly and professional manner
• Answer and direct phone calls, emails, and inquiries
• Provide accurate information about the company, products, or services
• Manage appointments, reservations, and visitor records
• Handle basic administrative and clerical tasks
• Receive and organize documents, packages, and deliveries
• Maintain a clean, organized, and welcoming reception area
• Coordinate with different departments regarding guest and customer concerns

Skills

Communication

Customer service

Education

High school diploma

Bachelor's degree in related field

Tools

Microsoft Office

Job description

About the role

A Receptionist role focused on greeting and assisting guests, customers, and visitors in a friendly and professional manner, managing appointments and visitor records, and coordinating with different departments regarding guest and customer concerns.

Key responsibilities

• Greet and assist guests, customers, and visitors in a friendly and professional manner
• Answer and direct phone calls, emails, and inquiries
• Provide accurate information about the company, products, or services
• Manage appointments, reservations, and visitor records
• Handle basic administrative and clerical tasks
• Receive and organize documents, packages, and deliveries
• Maintain a clean, organized, and welcoming reception area
• Coordinate with different departments regarding guest and customer concerns

About you

• High school graduate or Bachelor's degree in any related field
• With or without experience; fresh graduates are welcome to apply
• Excellent communication and customer service skills
• Pleasant personality with a professional appearance
• Organized, responsible, and detail-oriented
• Computer literate and knowledgeable in Microsoft Office
• Able to work under pressure and handle multiple tasks
• Willing to learn and work as part of a team