Real-Time Global Ad Campaign Support Specialist

Concentrix; Quezon City; On-site; PHP 335,000 - 614,000; Full time

Benefits offered by this job

Sign-on bonus equal to monthly basic

High referral bonus

Job summary

Concentrix in Quezon City is seeking college graduates for an onsite role to deliver real-time assistance to global advertisers via chat, email, and ticketing platforms. You’ll troubleshoot campaign setup, ad performance, targeting, billing, and tracking, while guiding advertisers on best practices for optimization.

The position operates in rotating shifts to cover multiple time zones, with sign-on and referral bonuses and a competitive salary package.

Qualifications

• Bachelor's degree or higher required.
• 1 year of digital marketing or ad sales experience.
• CRM handling experience preferred.
• Experience supporting social media paid ad campaigns.

Responsibilities

• Provide real-time support to advertisers via chat, email and ticketing platforms.
• Troubleshoot campaign setup, performance, targeting, billing and tracking.
• Document cases accurately and collaborate with peers to improve workflows and service quality.
• Operate in rotational shifts covering multiple time zones to ensure broad coverage.

Skills

Digital Marketing

Ad Sales

CRM

Social Media Ads

Education

College degree

Job description

Concentrix in Quezon City is seeking college graduates for an onsite role to deliver real-time assistance to global advertisers via chat, email, and ticketing platforms. You’ll troubleshoot campaign setup, ad performance, targeting, billing, and tracking, while guiding advertisers on best practices for optimization.

The position operates in rotating shifts to cover multiple time zones, with sign-on and referral bonuses and a competitive salary package.