Onsite Global Ad Support Specialist

Concentrix; Quezon City; On-site; PHP 335,000 - 513,000; Full time

Benefits offered by this job

Sign-On Bonus equal to monthly basic

High Referral Bonus

Job summary

Concentrix in Manila (Bridgetowne, onsite) is hiring graduates for an advertising operations support role. You will assist advertisers across chat, email, and ticketing, troubleshooting campaign setup, performance, targeting, billing, and tracking, and share best practices for optimization.

The position operates in shifting schedules across time zones with a start date of October 26, 2026. Prior digital ads or ad ops experience is preferred; CRM familiarity is a plus.

Qualifications

• At least 1 year of Digital Marketing or Ad Sales experience.
• CRM handling experience is preferred.
• Experience supporting social media paid Ad campaigns.

Responsibilities

• Provide real-time assistance to advertisers via chat, email, and ticketing platforms.
• Troubleshoot campaign setup, ad performance, targeting, billing, and tracking.
• Document cases clearly and accurately for internal records.
• Collaborate with peers to improve workflows and service quality.

Skills

Digital Marketing

Ad Operations

Communication

Education

Bachelor's degree or higher

Tools

CRM

Job description

Concentrix in Manila (Bridgetowne, onsite) is hiring graduates for an advertising operations support role. You will assist advertisers across chat, email, and ticketing, troubleshooting campaign setup, performance, targeting, billing, and tracking, and share best practices for optimization.

The position operates in shifting schedules across time zones with a start date of October 26, 2026. Prior digital ads or ad ops experience is preferred; CRM familiarity is a plus.