Advertising Support Analyst - Data, Ad Tech & CX

Concentrix; Quezon City; On-site; PHP 1,815,980 - 3,329,297; Full time

Job summary

Concentrix in Quezon City is looking for a candidate proficient in customer support systems and ad technology. This role emphasizes understanding and troubleshooting ad tech, with a keen focus on campaign metrics and optimization. Ideal candidates will possess hands-on experience with platforms like Zendesk and Salesforce and demonstrate strong analytical skills to improve ad performance. Join a dynamic team supporting digital advertising solutions in a collaborative environment.

Qualifications

• Hands-on experience with customer support systems like Zendesk or Salesforce.
• Understanding of ad technology and tracking pixels.
• Ability to analyze campaign performance data for optimization.

Skills

Customer Support Systems

Ad Technology

Campaign Metrics

Optimization

Tools

Zendesk

Salesforce Service Cloud

Freshdesk

Job description

Concentrix in Quezon City is looking for a candidate proficient in customer support systems and ad technology. This role emphasizes understanding and troubleshooting ad tech, with a keen focus on campaign metrics and optimization. Ideal candidates will possess hands-on experience with platforms like Zendesk and Salesforce and demonstrate strong analytical skills to improve ad performance. Join a dynamic team supporting digital advertising solutions in a collaborative environment.