Real Estate Sales Division Head (Japanese Speaking)

Federal Land & Nomura Real Estate; Makati; Presencial; PHP 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Federal Land & Nomura Real Estate is seeking an International Sales Division Head in Makati to manage end-to-end processes for Japanese clients. You will present to clients, handle post-contract documentation, coordinate with internal teams, and ensure timely data entry and follow-ups.

The role requires strong Japanese language skills, excellent client service, and proficiency with Excel, Google Sheets, and CRM tools. Office-based position in Manila with a focus on client-facing activities.

Formación

• Fluent or business-level Japanese (JLPT N1/N2/N3 or equivalent).
• Able to handle calls, emails and chats in Japanese.
• Detail-oriented, fast-paced communication with Japanese counterparts.
• Accurate data entry into internal systems.
• Polite but firm reminders and follow-ups with clients/brokers.
• Highly responsible and able to see cases through to completion.
• Comfortable using Excel, Google Sheets and CRM tools.
• Able to manage multiple cases simultaneously.

Responsabilidades

• Communicate with Japanese clients and brokers in Japanese with high responsiveness.
• Guide clients through post-contract document requirements and track progress.
• Follow up on unsubmitted documents and pending actions.
• Input client and contract data into internal systems accurately.
• Coordinate with Sales, Admin, and Finance departments.
• Provide progress updates to clients, brokers, and the Japanese team.
• Manage deadlines and follow ups until procedures are complete.

Conocimientos

Japanese language proficiency

Client communication

Data entry accuracy

Time management

Cross-functional coordination

Multitasking

Herramientas

Excel

Google Sheets

CRM tools

Descripción del empleo

Are you fluent in Japanese and looking for an exciting career opportunity? We welcome candidates from various industries, including career shifters and individuals with no prior real estate experience. As long as you possess strong Japanese communication skills and a passion for client service, we can provide the industry training you need.

The International Sales Division Head reports to the Sales Channel Head and is responsible to fully manage and close processes including presentations to Japanese clients, post-contract procedures, collection of required documents, system data entry, and follow-ups with Japanese clients and brokers.

KEY RESPONSIBILITIES

• Communicate with Japanese clients and brokers in Japanese with high responsiveness.
• Guide clients through post-contract document requirements, collect files, and track progress.
• Follow up on unsubmitted documents and pending actions.
• Input client and contract data into internal systems accurately.
• Coordinate with internal departments such as Sales, Admin, and Finance.
• Provide progress updates to clients, brokers, and the Japanese team.
• Manage deadlines, tasks, and follow up continuously until procedures are complete.

WHAT WE'RE LOOKING FOR

• Fluent or business-level proficiency in Japanese. JLPT N1, N2, N3 or equivalent Japanese proficiency.
• Able to handle phone calls, emails, and chats in Japanese.
• Able to handle detailed, fast-paced communication with Japanese counterparts.
• Capable of entering data into systems accurately without errors.
• Able to send reminders and follow up with clients/brokers politely but firmly.
• Highly responsible and capable of seeing cases through to completion.
• Comfortable using Excel, Google Sheets, and CRM tools.
• Able to manage multiple cases simultaneously.

PREFERABLY:

• Experience handling Japanese companies or Japanese clients.
• Background in Real Estate, Customer Service, Client Facing roles is an advantage.