Japanese-Speaking Sales Division Head | Career Shifters Welcome

Federal Land & Nomura Real Estate; Philippines; On-site; PHP 1,000,000 - 1,600,000; Full time

Job summary

Federal Land & Nomura Real Estate in the Philippines seeks an International Sales Division Head to fully manage and close processes, including presentations to Japanese clients, post-contract procedures, and data entry. The role requires coordinating with brokers and internal teams to ensure timely completion of all steps.

The ideal candidate will be fluent in Japanese, proficient with Excel/CRM tools, and capable of guiding clients through documents while maintaining high service standards.

Qualifications

• Fluent or business-level proficiency in Japanese.
• Strong communication skills for client service in Japanese.
• Accurate data entry and attention to detail.
• Ability to manage multiple cases and deadlines simultaneously.

Responsibilities

• Communicate with Japanese clients and brokers in Japanese with high responsiveness.
• Guide clients through post-contract document requirements, collect files, and track progress.
• Follow up on unsubmitted documents and pending actions.
• Input client and contract data into internal systems accurately.
• Coordinate with internal departments such as Sales, Admin, and Finance.
• Provide progress updates to clients, brokers, and the Japanese team.
• Manage deadlines, tasks, and follow up continuously until procedures are complete.

Skills

Japanese language proficiency

Communication skills

Data entry accuracy

Multitasking

Tools

Excel

Google Sheets

CRM systems

Job description

Job Summary

Are you fluent in Japanese and looking for an exciting career opportunity? We welcome candidates from various industries, including career shifters and individuals with no prior real estate experience. As long as you possess strong Japanese communication skills and a passion for client service, we can provide the industry training you need.

International Sales Division Head

The International Sales Division Head reports to the Sales Channel Head and is responsible to fully manage and close processes including presentations to Japanese clients, post-contract procedures, collection of required documents, system data entry, and follow-ups with Japanese clients and brokers.

Key Responsibilities

• Communicate with Japanese clients and brokers in Japanese with high responsiveness.
• Guide clients through post-contract document requirements, collect files, and track progress.
• Follow up on unsubmitted documents and pending actions.
• Input client and contract data into internal systems accurately.
• Coordinate with internal departments such as Sales, Admin, and Finance.
• Provide progress updates to clients, brokers, and the Japanese team.
• Manage deadlines, tasks, and follow up continuously until procedures are complete.

What We're Looking For

• Fluent or business-level proficiency in Japanese.
• Able to handle phone calls, emails, and chats in Japanese.
• Able to handle detailed, fast-paced communication with Japanese counterparts.
• Capable of entering data into systems accurately without errors.
• Able to send reminders and follow up with clients/brokers politely but firmly.
• Highly responsible and capable of seeing cases through to completion.
• Comfortable using Excel, Google Sheets, and CRM tools.
• Able to manage multiple cases simultaneously.

Preferably

• JLPT N1, N2, or equivalent Japanese proficiency.
• Experience handling Japanese companies or Japanese clients.
• Background in Real Estate or Banking.
• Work experience in Japan.