Real Estate Agent

The Hird Corp.; Cebu City; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Competitive salary + monthly performance incentives

HMO coverage

Paid training + career development opportunities

Incentives

Job summary

A leading real estate service provider is seeking a Customer Service Representative for their real estate account in Cebu City. This role focuses on assisting callers with property inquiries, maintenance requests, and general support while ensuring high customer satisfaction. Candidates should have at least 6 months of customer service experience, excellent communication skills, and a detail-oriented mindset. This position offers competitive salary, HMO coverage, and career development opportunities.

Qualifications

• At least 6 months BPO or customer service experience (real estate experience is a plus).
• Comfortable working with data and service requests.
• Strong communication and active listening skills.
• Amenable to work onsite and shifting schedules.

Responsibilities

• Handle inbound/outbound calls, chat, or email regarding real estate services.
• Assist with property inquiries and tenant concerns.
• Process maintenance requests and service tickets.
• Verify customer information and update records accurately
• Provide professional and timely resolutions
• Maintain high-quality service standards and client satisfaction

Skills

Strong communication skills

Active listening skills

Detail-oriented

Data handling

Education

College Graduate

2nd year college undergrad / SHS Graduate

Job description

Location:IT Park, Lahug, Cebu City

Nightshift - Work ONSITE

As a CSR for our Real Estate Account, you will assist callers with inquiries related to property listings, rental applications, maintenance requests, lease information, homeowner services, and general real estate support. You will ensure timely and accurate responses while maintaining excellent customer satisfaction.

Key Responsibilities

• Handle inbound/outbound calls, chat, or email regarding real estate services
• Assist with property inquiries, booking appointments, tenant concerns, and lease details
• Process and escalate maintenance requests and service tickets
• Verify customer information and update records accurately
• Provide professional and timely resolutions
• Maintain high-quality service standards and client satisfaction

Qualifications

• College Graduate (with or without experience)
• 2nd year college undergrad / SHS Graduate
• At least6 months BPO or customer service experience(real estate experience is a plus)
• Strong communication and active listening skills
• Detail-oriented and comfortable working with data and service requests
• Amenable to work onsite and in shifting schedules

Why Join Us?

• Competitive salary + monthly performance incentives
• HMO coverage (Day 1 for dependents depending on account)
• Paid training + career development opportunities
• Stable account with long-term growth potential
• Supportive and collaborative work environment