A leading real estate service provider is seeking a Customer Service Representative for their real estate account in Cebu City. This role focuses on assisting callers with property inquiries, maintenance requests, and general support while ensuring high customer satisfaction. Candidates should have at least 6 months of customer service experience, excellent communication skills, and a detail-oriented mindset. This position offers competitive salary, HMO coverage, and career development opportunities.
Qualifications
At least 6 months BPO or customer service experience (real estate experience is a plus).
Comfortable working with data and service requests.
Responsibilities
Handle inbound/outbound calls, chat, or email regarding real estate services.
Assist with property inquiries and tenant concerns.
Process maintenance requests and service tickets.
Skills
Strong communication skills
Active listening skills
Detail-oriented
Education
College Graduate
2nd year college undergrad / SHS Graduate
Job description
A leading real estate service provider is seeking a Customer Service Representative for their real estate account in Cebu City. This role focuses on assisting callers with property inquiries, maintenance requests, and general support while ensuring high customer satisfaction. Candidates should have at least 6 months of customer service experience, excellent communication skills, and a detail-oriented mindset. This position offers competitive salary, HMO coverage, and career development opportunities.