Online Customer Service Representative

XMC BPO Manila

Pasig

On-site

PHP 223,200 - 334,800

Full time

14 days+

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Benefits offered by this job

Commission
Performance Bonus
Annual Appraisal
Employee Recognition Program
Company Social Events

Job summary

A local business process outsourcing company in Metro Manila seeks an Appointment Setter/Customer Service Representative. The role is fully onsite and welcomes candidates without prior experience. Responsibilities include contacting potential clients, setting appointments with real estate agents, and understanding client needs. The position offers various benefits, including commissions and performance bonuses. Ideal for newcomers to the BPO industry eager to develop their skills in customer service.

Qualifications

  • Open for no experience or newbie.
  • Experience in BPO is an advantage.
  • At least 6 months BPO experience.

Responsibilities

  • Call potential clients to introduce real estate services.
  • Follow up with prospects interested in buying or selling property.
  • Set appointments between clients and real estate agents.

Skills

Communication
Basic sales skills
Customer service

Education

High/Senior High School

Job description

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description
Employee Recognition and Rewards

Commission, Performance Bonus, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives

Government Mandated Benefits
Insurance Health & Wellness

HMO

Others

Company Social Events, Office Parties

Professional Development

Job Training, Professional Development

Position: Appointment Setter/Customer Service Representative

100% onsite role.

Responsibilities
  • Call potential clients (leads) to introduce real estate services.
  • Follow up with prospects who showed interest in buying or selling property.
  • Set appointments between interested clients and real estate agents.
  • Confirm meeting dates, times, and locations.
  • Ask basic questions to understand the client’s needs (buying, selling, renting).
  • Determine if the lead is serious and ready to speak with an agent.
  • Record the appointment in the system.
Job Requirements
  • Open for no experience or newbie
  • Experience in BPO is advantage
  • Atleast 6-month BPO experience
Working Location

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