RCM Team Lead: Medical Billing & Coaching

Synlink Recruitment Outsourcing Co. Inc.; Pasig; Hybrid; PHP 558,000 - 781,200; Full time

Job summary

A leading recruitment outsourcing firm in Metro Manila is seeking an experienced RCM Team Lead to supervise and support a team of specialists. The role requires 3–5 years of experience in US Medical Billing, proven leadership skills, and the ability to ensure compliance with HIPAA regulations. This position offers a hybrid work model based in Pasig, with responsibilities including performance monitoring and process improvement collaborations.

Qualifications

• 3–5 years of experience in US Medical Billing / RCM.
• 1–2 years in a Team Lead or Supervisory role.
• Certifications in Medical Billing or Healthcare Administration are a plus.

Responsibilities

• Supervise and support a team of RCM specialists.
• Monitor performance metrics and ensure targets are met.
• Provide training and coaching to enhance performance.
• Handle escalations related to billing and denials.
• Collaborate with cross-functional teams for process improvements.

Skills

Leadership

Communication

RCM processes

Interpersonal skills

Education

High school graduate or above

Tools

Billing software

MS Office tools

Job description

A leading recruitment outsourcing firm in Metro Manila is seeking an experienced RCM Team Lead to supervise and support a team of specialists. The role requires 3–5 years of experience in US Medical Billing, proven leadership skills, and the ability to ensure compliance with HIPAA regulations. This position offers a hybrid work model based in Pasig, with responsibilities including performance monitoring and process improvement collaborations.