Quality Assurance Specialist

Krayden, Inc.; Muntinlupa; On-site; PHP 380,000 - 520,000; Full time

Job summary

Krayden, Inc. in the Philippines is seeking a Quality Assurance Specialist to strengthen the Quality Management System and drive continuous improvement across the organization.

The role focuses on maintaining QMS compliance with regulatory and customer requirements, managing documentation, supplier certifications, and training, while collaborating with cross-functional teams to resolve quality issues and promote a culture of quality throughout the company.

Qualifications

• Bachelor's degree in Science, Engineering, Quality Management, or related field.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent computer and digital skills, with the ability to quickly learn and work with different systems and tools.
• Detail-oriented, organized, and able to manage and review information accurately.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Strong written and verbal communication skills.
• Fresh graduates or candidates with relevant transferable skills and a strong willingness to learn are encouraged to apply.

Responsibilities

• Support, maintain, and continually improve the Quality Management System (QMS) to ensure it remains effective, compliant, and aligned with organizational objectives.
• Monitor QMS performance to verify compliance with certification standards, regulatory requirements, and contractual obligations.
• Collect, analyze, and report key quality metrics related to customers, suppliers, and internal operations to support data-driven decision-making.
• Evaluate industry-best practices and recommend QMS improvements to leadership to drive operational excellence.
• Assist in executing quality improvement initiatives aligned with the annual operating plan and long-term strategic goals.
• Promote and reinforce customer requirements and quality expectations across all departments to ensure consistent understanding and alignment.
• Deliver process and quality improvement training to employees as needed to support continuous improvement culture.
• Collaborate with cross-functional teams to resolve quality issues, identify root causes, and implement corrective and preventive actions.
• Maintain, revise, and control quality system documentation to ensure accuracy, availability, and compliance with QMS standards.
• Coordinate with manufacturers to collect customer-required compliance documentation, including REACH, RoHS, Conflict Minerals, Buy America, TSCA, Proposition 65, NAFTA/COO, and related regulatory artifacts.
• Collect, track, and manage supplier certifications, surveys, and quality documentation, ensuring supplier approval status is accurately maintained in the system.
• Complete customer supplier surveys through email or online portals, ensuring timely and accurate submission of required information. Complete special projects and other duties as assigned.
• Perform duties to AS/ISO procedures and regulation standards/specifications.

Skills

Analytical skills

Problem-solving

Critical thinking

Communication skills

Detail-oriented

Cross-functional teamwork

Education

Bachelor's degree in Science

Job description

The Quality Assurance Specialist supports and strengthens the Quality Management System by ensuring compliance with regulatory, certification, and customer requirements, while driving continuous improvement across the organization. The Quality Assurance Specialist manages key quality metrics, documentation, supplier compliance records, and customer-required certifications, and collaborates with internal teams to resolve quality issues. The position also provides training, completes customer supplier surveys, and promotes quality and customer requirements company-wide.

Job Responsibilities:

• Support, maintain, and continually improve the Quality Management System (QMS) to ensure it remains effective, compliant, and aligned with organizational objectives.
• Monitor QMS performance to verify compliance with certification standards, regulatory requirements, and contractual obligations.
• Collect, analyze, and report key quality metrics related to customers, suppliers, and internal operations to support data-driven decision-making.
• Evaluate industry-best practices and recommend QMS improvements to leadership to drive operational excellence.
• Assist in executing quality improvement initiatives aligned with the annual operating plan and long-term strategic goals.
• Promote and reinforce customer requirements and quality expectations across all departments to ensure consistent understanding and alignment.
• Deliver process and quality improvement training to employees as needed to support continuous improvement culture.
• Collaborate with cross-functional teams to resolve quality issues, identify root causes, and implement corrective and preventive actions.
• Maintain, revise, and control quality system documentation to ensure accuracy, availability, and compliance with QMS standards.
• Coordinate with manufacturers to collect customer-required compliance documentation, including REACH, RoHS, Conflict Minerals, Buy America, TSCA, Proposition 65, NAFTA/COO, and related regulatory artifacts.
• Collect, track, and manage supplier certifications, surveys, and quality documentation, ensuring supplier approval status is accurately maintained in the system.
• Complete customer supplier surveys through email or online portals, ensuring timely and accurate submission of required information. Complete special projects and other duties as assigned.
• Perform duties to AS/ISO procedures and regulation standards/specifications.

Qualifications:

• Bachelor's degree in Science, Engineering, Quality Management, or a related field preferred.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent computer and digital skills, with the ability to quickly learn and work with different systems and tools.
• Detail-oriented, organized, and able to manage and review information accurately.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Strong written and verbal communication skills.
• Experience or knowledge in Quality Management Systems, quality assurance, auditing, supplier/vendor qualification, or compliance is an advantage but not required.
• Fresh graduates or candidates with relevant transferable skills and a strong willingness to learn are encouraged to apply.