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Job summary
A leading services firm in Metro Manila seeks a Quality Management Specialist responsible for establishing guidelines, monitoring procedures, and conducting Internal Quality Audits. Candidates should have a degree in Industrial Engineering and a minimum of 3 years of experience in quality management. Strong analytical and communication skills are essential. Proficiency in Microsoft Office applications is a must. This role may require fieldwork and prioritizing tasks effectively.
Qualifications
Minimum 3 years of work experience related to quality management and process improvement.
Knowledgeable of international standards of quality management such as ISO 9001: 2015.
Ability to respond to inquiries or complaints from customers, suppliers, and business partners.
Responsibilities
Establish quality management systems guidelines and procedures.
Monitor and maintain applicable procedures and instructions.
Conduct periodic Internal Quality Audits and provide support for the audit program.
Skills
Quality management systems
Communication skills
Analytical skills
Education
College graduate; preferably Industrial Engineering
Tools
Microsoft Office (Excel, PowerPoint, Word)
Job description
Responsibilities
Establish quality management systems guidelines and procedures including manuals, work instructions, templates, and forms.
Responsible in the monitoring and maintenance of the applicable procedures and instructions.
Spearheaded and ensured periodic Internal Quality Audits; provided support to the audit program as needed, such as facilitation of training on awareness, audit planning, and documentation.
Acts as the repository of all important company documents.
Review, maintain, and update registered documents and records.
Oversee and guide the proper use of all forms and ensure that they conform to the standards, procedures, and timing in their usage.
Perform other related tasks that may be assigned from time to time.
Job Qualifications
College graduate; preferably Industrial Engineering
With minimum 3 years of work experience related to quality management and process improvement
Knowledgeable of international standards of quality management such as, but not limited to ISO 9001: 2015
Able to accurately analyze and interpret common business documents.
With the ability to respond to inquiries or complaints from customers, suppliers, and business partners
With excellent communication skills -verbal, written, and platform skills; able to present ideas in a concise and exact manner.
Excellent knowledge of Microsoft Office applications such as Excel, Powerpoint, Word, etc.
Organized, detail-oriented, and able to multi-task and prioritize accordingly.
Methodical, neat, and has strong attention to details.
Has strong analytical skills and is able to draw sound judgment in complex situations.