Quality Assurance Supervisor

Bluesteel Industries Inc.; Philippines; On-site; PHP 335,000 - 670,000; Full time

Job summary

Bluesteel Industries Inc. is seeking a Quality Assurance professional to institutionalize quality standards, programs, and processes across production operations. You will drive continuous improvement, lead the QC team, and address both internal and external quality issues.

The role includes developing test procedures, training staff in SOPs, and submitting corrective/preventive actions to customers, while coordinating with production to prevent rejections.

Qualifications

• University degree or college diploma in engineering or business administration is required.
• Knowledge of manufacturing concepts.
• Ability to grasp modern technology quickly.
• Must be a good communicator.
• Ability to prioritize multiple projects.
• Enthusiastic, cooperative, and with a positive behavior.
• Computer literate is a must.
• Experience in ISO documentation is an advantage.

Responsibilities

• Develops and recommends test procedures for products and raw materials used by production.
• Continuously improves performance based on KPIs.
• Evaluates employees through performance reviews and coaching.
• Analyzes and resolves work problems.
• Trains employees in SOPs and ensures training effectiveness.
• Supervises the Quality Control Team for inspections.
• Handles internal and external quality issues and coordinates with production.

Skills

Good communicator

Prioritize multiple projects

Enthusiastic and cooperative

Computer literate

Ability to grasp modern technology

Education

University degree or college diploma in engineering or business administration

Tools

ISO documentation

Job description

Job Summary

Responsible for institutionalizing quality standards, programs and processes to improve operational efficiencies. Initiates creation of test and audit materials that will measure effectiveness of set standards and compliance by production personnel. Attends to matters relating to customer claims both internal and external.

Duties and Responsibilities

• 1. Develops and recommends test procedures for products and raw materials needed by production.
• 2. Continuously improves performance based on key performance indicators.
• 3. Evaluates employees through performance reviews, ongoing coaching and feedback methods.
• 4. Analyzes and resolves or assists workers in resolving work problems.
• 5. Trains employees in Standard Operating Procedures and ensures training effectiveness in application of job skills.
• 6. Supervises the Quality Control Team for visual and dimensional inspection using the applied training.
• 7. Responsible for internal and external quality issues. Initiates meetings with production regarding causes of rejection and discusses counter measures.
• 8. Responsible for customer claim issues. Can analyze cause of rejections in cooperation with the concerned production section and personnel, and analyze the detection process to determine how the claim was allowed to reach the customer.
• 9. Submits corrective and preventative action reports to the customer.
• 10. Responsible for supplier quality concerns
• 11. Generates quality manual and procedures
• 12. Assists in quality training for employees
• 13. Provides reports to the management on a regular basis.
• 14. Actively participates in all company initiated plans and programs
• 15. Does other tasks that may be assigned from time to time for the effective functioning of the section

Qualification/Skills Requirements

• 1. A university degree or college diploma in a field related to engineering or business administration
• 2. Knowledge in manufacturing concepts
• 3. Ability to grasp modern technology quickly
• 4. Must be a good communicator
• 5. Ability to prioritize multiple projects
• 6. Enthusiastic, cooperative, and with a positive behavior
• 7. Computer literate is a must
• 8. Experience in ISO documentation is an advantage
• 9. Does other related tasks as needed, from time to time