Quality and Compliance Associate (AU Client - Hybrid)

obs; Makati; On-site; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Medical, dental, and lifeinsurance

Paid vacation and sick leave

Competitive salary and annual apprais-

Financial assistance program

13th-month pay & government benefits

Regular company events

Job summary

obs is seeking a Quality Assurance & Compliance Specialist to assist in maintaining quality standards and ensuring compliance with internal policies, procedures, and regulatory requirements across operational processes.

The role focuses on managing quality monitoring activities, reviewing workflows, identifying gaps, and supporting improvements to ensure operational consistency. Strong attention to detail and communication are essential.

Qualifications

• Bachelor's degree or higher in Business, Compliance, Finance, or related field.
• Experience in quality assurance, compliance, or audits is advantageous.
• Strong attention to detail and analytical mindset.
• Excellent documentation and reporting skills.
• Good written and verbal communication.

Responsibilities

• Conduct quality reviews of operational processes and documentation.
• Monitor compliance with internal policies, procedures, and regulatory standards.
• Identify gaps or inconsistencies within operational workflows; prepare quality and compliance reports.
• Maintain accurate records of quality reviews and compliance checks.
• Assist with updating internal procedures and documentation.
• Support internal audits and compliance monitoring activities.
• Work with operational teams to implement process improvements.

Skills

Attention to detail

Analytical skills

Documentation

Reporting

Communication

Independence

Integrity

Education

Higher education degree in Business, Compliance, Finance, or related field

Job description

You will be required to assist in maintaining quality standards and ensuring compliance with internal policies, procedures, and regulatory requirements across operational processes.

Managing quality monitoring activities, reviewing operational workflows, and ensuring that internal processes meet required compliance and documentation standards.

This will require you to conduct quality checks, review records and documentation, identify process gaps, and support the implementation of improvements to ensure operational consistency.

Other responsibilities include but are not limited to:

• Conduct quality reviews of operational processes and documentation.


• Monitor compliance with internal policies, procedures, and regulatory standards.


• Identify gaps or inconsistencies within operational workflows.Prepare quality and compliance reports for internal stakeholders.


• Maintain accurate records of quality reviews and compliance checks.


• Assist with updating internal procedures and documentation.


• Support internal audits and compliance monitoring activities.


• Work with operational teams to implement process improvements.

Requirements

• A higher education degree in Business, Compliance, Finance, or a related field is preferred.


• Experience in quality assurance, compliance, or audit-related roles is advantageous.


• Strong attention to detail and analytical skills.


• Ability to review processes and identify improvement opportunities.


• Strong documentation and reporting skills.


• Strong communication skills (verbal and written).


• Ability to work independently and maintain structured records.


• Honesty, integrity, and reliability are essential.

Join our team and enjoy these benefits & perks:

• Medical, dental, and lifeinsurance from day one


• Paid vacation and sick leave(with quarterly conversion)


• Competitive salary and annualappraisals


• Financial assistance program


• Mandatory government benefitsand 13th-month pay


• Regular company events,promoting work-life balance and career growth

Only shortlisted candidates will be contacted