PURE Non Voice Call Center Agent/ CSR - Start ASAP

Caldwell Communications Consultancy Philippines; Mandaluyong; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Medical reimbursement

Health Insurance

Job training

Government mandated benefits

Leave benefits

Job summary

A consulting company in the Philippines is seeking a full-time Non Voice Call Center Agent/CSR in Mandaluyong. This role involves customer service through chat and email, with responsibilities including data entry and maintaining accuracy. No prior experience is required, and candidates should possess at least a High School Diploma. The position offers various benefits, including medical insurance and professional development opportunities.

Qualifications

• No previous experience required for candidate.
• Must be able to work on a computer and use chat/email systems.
• Strong attention to detail for data entry tasks.

Responsibilities

• Conduct non-voice customer service through chat and email.
• Maintain data accuracy and resolve discrepancies.
• Coordinate online with customers to provide information.

Skills

Data entry

Customer service

Written communication

Education

High School Diploma

Job description

PURE Non Voice Call Center Agent/ CSR - Start ASAP

Caldwell Communications Consultancy Philippines

On-site - Mandaluyong No Exp Required High/Senior High School Full-time

Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Professional Development

Job Training

Family Medical Leave, Sick Leave, Vacation Leave

• This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call centre) setting.
• Maintain data entry requirements by following data program techniques and procedures.
• Coordinate online with customers, either collecting or offering them information through a web-based chat program or via e-mail.
• Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.

HR RILEY ROXAS

HR Manager Caldwell Communications Consultancy Philippines

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