Public Information & Stakeholder Engagement Specialist

Pacifica Services, Inc.; Roxas; On-site; PHP 240,000 - 420,000; Full time

Job summary

Pacifica Services, Inc. seeks a Public Information Specialist I to support ATMP Roadways and Enabling Projects through public outreach, stakeholder engagement, and project communications.

This role requires strong writing, organizational, and teamwork skills, with experience managing inquiries, creating awareness materials, CMS content, and coordinating outreach events with communities, businesses, and agencies.

Qualifications

• Experience in public outreach, public relations, communications, or related field.
• Experience supporting public infrastructure, transportation, aviation, construction, or government projects preferred.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational and time management skills.
• Ability to manage multiple assignments and deadlines in a fast-paced environment.
• Detail-oriented with strong proofreading and quality control abilities.
• Ability to interact professionally with community members, businesses, agencies, elected officials, and project stakeholders.
• Demonstrates excellent customer service and stakeholder relations skills.
• Ability to work effectively in a collaborative team environment.
• Construction project experience preferred.

Responsibilities

• Assist in implementing stakeholder engagement and communications plans.
• Track public inquiries, comments, and requests for information and escalate issues.
• Prepare and distribute traffic advisories, construction notices, project updates, and community notifications.
• Maintain stakeholder contact databases and distribution lists.
• Draft routine correspondence, meeting notices, stakeholder updates, and outreach materials.
• Develop PowerPoint presentations, fact sheets, FAQs, and informational materials.
• Coordinate logistics for public outreach events, open houses, workshops, and meetings.
• Support website updates, CMS content management, and content updates.
• Assist with social media content preparation, scheduling, graphics coordination, and monitoring.
• Support media event preparation, attendee coordination, and materials distribution.
• Maintain communication records and outreach activity logs.
• Coordinate meeting schedules, agendas, sign-in sheets, and summaries.
• Provide updates on project activities and community concerns to the Public Information Specialist II.
• Assist in preparing reports documenting outreach efforts and communication metrics.
• Coordinate distribution of project information to internal teams and external stakeholders.
• Support contractor and consultant teams in implementing approved project communication protocols.
• Assist field outreach activities at project sites and events.

Skills

Public outreach

Communication skills

Organization

Time management

Multitasking

Proofreading

Customer service

Team collaboration

Education

Bachelor's Degree in Communications or related field

Tools

Microsoft Office

Canva

Adobe Creative Suite

CMS (Drupal or similar)

Email marketing platforms (Benchmark or similar)

Job description

Pacifica Services, Inc. seeks a Public Information Specialist I to support ATMP Roadways and Enabling Projects through public outreach, stakeholder engagement, and project communications.

This role requires strong writing, organizational, and teamwork skills, with experience managing inquiries, creating awareness materials, CMS content, and coordinating outreach events with communities, businesses, and agencies.