IT Communications & Adoption Specialist

IT Manager's Inc.; Taguig; Hybrid; PHP 480,000 - 800,000; Full time

Job summary

IT Manager's Inc. in Metro Manila seeks a Communications Specialist to support internal IT communications, helping employees understand and adopt IT services and tools.

You will translate technical concepts, develop user-friendly materials, coordinate with IT teams, and support rollout and adoption initiatives to improve engagement. This role collaborates with project managers, change partners, and learning teams to ensure timely, clear messaging across intranet, emails, FAQs, and quick guides.

Qualifications

• Minimum 5 years of experience as a Communications Specialist.
• Portfolio showcasing IT-related work in presentations/outputs.

Responsibilities

• IT Communications Planning & Support: develop and execute communication plans for IT initiatives and tech rollouts.
• Content Creation & Engagement: produce announcements, FAQs, guides, infographics, posters, and short videos; translate IT concepts for non-technical audiences.
• Stakeholder Coordination & User Support: gather information from IT project teams and promote IT activities like demos and orientations.
• Adoption & Reinforcement Activities: support post-launch communications and gather user feedback to improve uptake.
• Project & Administrative Support: attend meetings, track deliverables, and assist supervisor as needed.

Skills

Communication planning

Content creation

Stakeholder coordination

Job description

IT Manager's Inc. in Metro Manila seeks a Communications Specialist to support internal IT communications, helping employees understand and adopt IT services and tools.

You will translate technical concepts, develop user-friendly materials, coordinate with IT teams, and support rollout and adoption initiatives to improve engagement. This role collaborates with project managers, change partners, and learning teams to ensure timely, clear messaging across intranet, emails, FAQs, and quick guides.