Public Area Lead — Hotel Hygiene & Service

Westside Resort; Parañaque; On-site; PHP 240,000 - 360,000; Full time

Job summary

Westside Resort is seeking a Public Area Supervisor to oversee daily housekeeping operations, ensuring high standards of cleanliness, safety, and guest satisfaction across public areas and back-of-house spaces.

The role leads housekeeping staff, coordinates daily activities, and works with front office and maintenance to deliver a welcoming hotel environment. Strong leadership and attention to detail are essential.

Qualifications

• High school diploma or equivalent required.
• 1–2 years in housekeeping with at least 6 months in a team lead role preferred.
• Knowledge of public area cleaning techniques, equipment, and chemical handling.
• Experience in hotel/resort housekeeping operations.

Responsibilities

• Oversee daily housekeeping activities and assign tasks to staff.
• Monitor attendance, productivity, and task completion.
• Train and motivate team to maintain cleanliness standards.
• Inspect guest rooms and areas for cleanliness and safety compliance.
• Coordinate schedules with occupancy levels and ensure timely room readiness.
• Collaborate with front office and maintenance to resolve issues.
• Enforce safety protocols for chemicals and equipment.
• Maintain guest satisfaction and handle special requests.
• Assist with hiring and onboarding new staff.
• Develop and update housekeeping policies and procedures.

Skills

Public area cleaning

Team leadership

Staff training

Safety compliance

Guest service

Attention to detail

Verbal and written instructions

Scheduling

Education

High school diploma or equivalent

Job description

Westside Resort is seeking a Public Area Supervisor to oversee daily housekeeping operations, ensuring high standards of cleanliness, safety, and guest satisfaction across public areas and back-of-house spaces.

The role leads housekeeping staff, coordinates daily activities, and works with front office and maintenance to deliver a welcoming hotel environment. Strong leadership and attention to detail are essential.