PTO Implementation Specialist | WFH | Night Shift | Day 1 HMO

Emapta; Metro Manila; Remote; PHP 670.000 - 1.116.000; Vollzeit

Benefits dieser Stelle

HMO coverage

Night differential

Permanent WFH

Fixed weekends off

Salary advance

Upskilling through Emapta Academy

Gym access 24/7

Zusammenfassung

Emapta offers a remote, full-time role as a PTO Implementation Specialist focused on configuring and optimizing PTO plans for international clients. You will resolve accrual issues, ensure compliance, and support HR tech systems in a global context.

You will work with PRISM and payroll integrations, leveraging Microsoft 365 skills, Kronos/SaaSHR knowledge, and a strong taste for accuracy and client service in a dynamic outsourcing environment.

Qualifikationen

• 3 to 5 years of relevant professional experience.
• Knowledge of or experience with paid time off (PTO) plan configurations and leave policy requirements.
• Strong critical thinking and analytical skills, with the ability to troubleshoot complex PTO balance discrepancies independently.
• Excellent attention to detail and accuracy.
• Strong problem-solving skills and a proactive approach to issue resolution.
• Commitment to delivering exceptional client and internal service.
• Ability to communicate technical concepts clearly to audiences with varying levels of technical expertise.

Aufgaben

• Configure new paid time off (PTO) plans in client systems according to client expectations, documented policies, and applicable government regulations.
• Reconfigure existing PTO plans in client systems to reflect updated client leave policies.
• Investigate and resolve PTO balance and accrual discrepancies through system audits and collaboration with clients, client advocates, IT Solutions, Payroll, and HR teams.
• Assist clients with routine maintenance of their PTO plans.
• Serve as a subject matter expert (SME) for internal teams responsible for PTO plan design, provide guidance on configuration options within PRISM and integrated HR and payroll systems, and conduct internal training sessions.

Kenntnisse

PTO configurations

Critical thinking

Attention to detail

Problem solving

Communication

Trust & respect

Accountability

Client focus

Tools

PRISM

Kronos / SaaSHR

Microsoft 365

Jobbeschreibung

Make Every PTO Policy Count Toward Smarter Global HR Operations

Help global businesses manage employee leave with greater precision and confidence! Become a PTO Implementation Specialist and optimize PTO plan setups, resolve accrual issues, and support HR technology systems for international clients. Improve operational efficiency, strengthen compliance, and contribute to workforce management excellence while developing specialized expertise and long-term global career opportunities through Emapta's professional development programs.

Job Overview

• Employment Type: Full-time
• Shift: Night Shift, Weekends Off
• Work Setup: Work From Home

Exciting Perks Await!

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Permanent WFH arrangement
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

Skills & Experience

• 3 to 5 years of relevant professional experience
• Knowledge of or experience with paid time off (PTO) plan configurations and leave policy requirements
• Strong critical thinking and analytical skills, with the ability to troubleshoot complex PTO balance discrepancies independently
• Excellent attention to detail and accuracy
• Strong problem-solving skills and a proactive approach to issue resolution
• Commitment to delivering exceptional client and internal service
• Ability to communicate technical concepts clearly to audiences with varying levels of technical expertise

Computer Skills

• Proficiency in Microsoft 365 applications
• Intermediate to advanced knowledge of PRISM, including the impact of PTO configurations on payroll-related functions
• Intermediate to advanced knowledge of Time and Labor Management (TLM) systems, such as Kronos or SaaSHR, preferred

Core Competencies

• Communication: Ability to communicate clearly in written and verbal formats, encourage open dialogue, build consensus, listen actively, and recommend effective solutions
• Trust & Respect: Ability to demonstrate empathy, professionalism, and integrity while maintaining positive relationships with clients and internal teams
• Problem Solving: Ability to identify and analyze issues, develop effective solutions for simple and complex problems, and anticipate potential challenges
• Accountability: Ability to take ownership of responsibilities, fulfill commitments, maintain confidentiality, and learn from outcomes
• Client Focus: Ability to understand client needs, establish strong professional relationships, and consistently meet or exceed service expectations

Your Daily Tasks

Essential Duties

• Configure new paid time off (PTO) plans in client systems according to client expectations, documented policies, and applicable government regulations.
• Reconfigure existing PTO plans in client systems to reflect updated client leave policies.
• Investigate and resolve PTO balance and accrual discrepancies through system audits and collaboration with clients, client advocates, IT Solutions, Payroll, and HR teams.
• Assist clients with routine maintenance of their PTO plans.
• Serve as a subject matter expert (SME) for internal teams responsible for PTO plan design, provide guidance on configuration options within PRISM and integrated HR and payroll systems, and conduct internal training sessions.

Other Duties

• Conduct quality assurance reviews of new PTO plan configurations to ensure accuracy and compliance.
• Participate in feedback sessions to identify recurring support issues and implement improvements to PTO plan configurations and updates.
• Proactively audit PTO plans to ensure proper functionality and compliance with state-specific leave laws, and rebuild incorrect configurations in PRISM as necessary.
• Assist with the migration of PTO plans for newly acquired clients.
• Train and advise clients on PTO administration best practices and system functionality, and contribute to client-facing instructional materials.
• Monitor annual PTO plan rollovers to ensure accurate balance carryforward and prevent discrepancies.
• Recommend enterprise-level solutions to management.
• Prepare reports for individual clients and support large-scale reporting requirements.
• Support projects related to the implementation of state-specific leave policies that affect PTO plans.
• Document all completed tasks and client-facing service hours in Customer Relationship Management (CRM) systems.
• Perform additional duties as assigned.

About the Client

Our client is a US-based certified professional employer organization (PEO) specializing in human resources outsourcing, payroll administration, employee benefits, and workforce management. They support businesses nationwide through comprehensive HR solutions, including regulatory compliance, recruitment, risk management, and employee leave administration. Their integrated HR technology streamlines payroll processing, PTO management, time tracking, and benefits administration. By combining personalized HR expertise with innovative workforce solutions, they help organizations reduce administrative burdens, improve operational efficiency, strengthen compliance, enhance employee experiences, and achieve sustainable business growth.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2026 for the fifth year in a row and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.