Proposal Development Analyst

Optum, a UnitedHealth Group Company; Philippines; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

Optum in the Philippines is seeking a Proposal Development Analyst to support client acquisition and retention through end-to-end RFP processes. The role focuses on planning, scheduling, organizing, and coordinating all proposal-related activities to win business from PBM and healthcare clients.

The analyst will create internal timelines, ensure quality checks, and integrate competitive strategies while coordinating with cross-functional teams.

Qualifications

• Minimum of 6 years’ experience writing proposals in healthcare or PBM.
• Experience with proposal-development processes and project management.
• Proficiency in Word, Excel, and PowerPoint; familiarity with Qvidian is a plus.
• Ability to work in a fast-paced, deadline-driven environment.
• Strong writing and communication skills.

Responsibilities

• Complete assigned client RFPs by deadlines.
• Create internal timelines and ensure quality checks.
• Incorporate competitive strategies into responses.
• Coordinate with account management, finance, legal, and SMEs.
• Manage multiple projects within dictated timelines.
• Review RFP documents and communicate project health.
• Escalate risks to leadership.
• Mentor and guide colleagues in proposal development.

Skills

Proposal writing

Project coordination

Client communications

Attention to detail

Tools

Qvidian

MS Office

Job description

The Proposal Development Analyst supports our client acquisition and retention efforts by building

our presence within the PBM market through our proposal support for our downstream clients. Assisting our

current clients with proposal efforts allows us to grow our business by growing our current client business. The

Proposal Development Analyst is responsible for project management and completion of all proposal and

proposal related documents, i.e., planning, scheduling, organizing, and coordinating all elements of client

proposal support activity.

Responsibilities

• Responsible for completing assigned Client Support RFPs in accordance with the deadline.
• Creating internal timelines to ensure all quality checks and processes are complete.
• Ensures competitive strategies are incorporated into persuasive, compelling, and client-focused responses.
• Accountable for effective communication and coordination with such staff as account management, finance, legal, and subject matter experts (SMEs).
• Manage multiple projects under dictated timelines.
• Manages RFP content specific to the clients; supported as defined by the needs of the client.
• Thorough review of all RFP documents.
• Communicate overall project health.
• Identify project risks.
• Escalate risks to leadership.
• Coordinate all analysis requests.
• Complete project work as assigned accurately and within specified deadlines.
• Project close-out – update project tracking log with key deliverables.
• Contributes to the department goal of improved efficiency, effectiveness, and the capture of strategic customer opportunities through the use of reference resources that support proposal development activities, and by guiding and mentoring.
• Additional responsibilities include:
• Complete project work as assigned accurately and within specified deadlines.
• Participate in relevant training opportunities that will enhance both individual performance and overall unit performance.

Qualifications

• Minimum of 6 years’ experience writing creative, concise, strategically correct, and persuasive business proposals preferably in pharmacy benefit management industry or health care industry.
• Minimum of 6 years’ experience with proposal-development processes and project management required.
• Experience managing a proposal content database preferred.
• Minimum of two years’ experience working in a fast-paced and dynamic team environment with tight time frames and strict deadlines.
• Proficiency in Microsoft Word, Excel, and PowerPoint. Familiarity with Qvidian a plus.
• The ideal candidate requires the ability to work in a fast-paced environment with frequent tight timeframes. This job requires detail-oriented project management skills with excellent organizational skills and a focus on details and quality.
• Ability to exercise good judgment when escalating non-standard requests.
• Ability to make quick effective decisions and communicate seamlessly within the team.
• The ideal candidate must be able to shift priorities quickly and stay in tune with product upgrades and developments and specifics of the master client contract.
• Process and detail oriented with a forward thinking ability to present solutions and identify efficiencies.
• Superior verbal communication and interpersonal skills.
• Excellent writing skills (technical and content) required.
• Understanding of the company and PBM market.

Competencies and Best Practices for High Performers

• Change Agent - Self-starter, able to adapt to rapidly changing conditions; continually seeks ways to improve process; demonstrates creative, cost-effective solutions; idea generator with confidence and persuasiveness to sell ideas.
• Organizational and Personal Influencing Skills - Creates, builds, and maintains relationships that enhance the performance of the business, including those outside direct control. Obtains commitments from individuals or groups to ensure organization's success. Ability to influence individuals at all levels of the organization.
• Customer Orientation - Develops strong relationships with our internal customers that help to produce high quality work. Focuses on understanding the needs of the customers to assist the Sales team in selling new business.