Property Management Manager (Soft service hiring) JF

TRUST RECRUIT PTE. LTD.; Santo Niño 1st; On-site; PHP 600,000 - 900,000; Full time

Job summary

TRUST RECRUIT PTE. LTD. is seeking a Property Operations & Vendor Management leader to oversee in-house security and cleaning teams, manage outsourcing, and drive performance through SLAs and KPIs. The role includes budgeting, cost control, and risk management for a Grade A office environment.

You will lead tender processes, negotiate contracts, and implement governance and SOPs to ensure service excellence and regulatory compliance. Experience with large-scale facilities is highly valued.

Qualifications

• Diploma in Property Management or related field required.
• 3+ years’ experience in commercial property management or similar.
• Experience with Grade A office buildings preferred.
• Proven track record in budgeting, financial analysis and cost management.
• Experience managing security, cleaning and maintenance providers.
• Experience setting up or transforming security/cleaning functions advantageous.

Responsibilities

• Lead the in-house security and cleaning team.
• Manage outsourced building services, SLAs, KPIs and scorecards.
• Conduct performance reviews and ensure contractor value and quality.
• Lead tender exercises, contract negotiations and procurement activities.
• Drive continuous improvement across all service providers.
• Develop and implement operational policies, SOPs and governance.

Skills

Team leadership

Vendor management

Budgeting & cost control

Risk & compliance

Education

Diploma in Property Management

Engineering/Business related degree

Job description

Job Description

Property Operations & Vendor Management

• Lead the in-house security and cleaning team.

• Managed outsourced building services providers and establish service level agreements (SLAs), performance metrics and KPI scorecards.

• Conduct regular performance reviews and ensure contractors deliver value and quality services.

• Lead tender exercises, contract negotiations and procurement activities.

• Drive continuous improvement and productivity initiatives across all service providers.

• Develop and implement operational policies, SOPs and governance frameworks.

• Conduct regular inspections and audits to ensure building presentation, cleanliness, safety and service delivery standards are met.

Financial Management & Cost Control

• Prepare and manage annual operating budgets and forecasts.

• Monitor operating expenses and identify opportunities for cost optimization and efficiency improvements.

• Review monthly financial reports, variance analysis and expenditure tracking.

• Evaluate business cases, quotations and procurement proposals to ensure cost effectiveness.

• Support management in preparing financial reports and presentations.

Compliance, Risk & Safety

• Ensure compliance with all statutory requirements, regulatory standards and company policies.

• Manage incidents, investigations and risk mitigation measures.

• Maintain records, certifications and regulatory reporting requirements.

Team Leadership

• Recruit, build and lead the in-house security and cleaning team.

• Establish a high-performance culture focused on accountability, service excellence and continuous improvement.

• Coach and develop team members to ensure operational effectiveness.

Job Requirements

• Diploma in Property Management, Real Estate, Building Management, Facilities Management,

• Engineering, Business or related disciplines with at least 3 years of relevant experience in commercial property management.

• Experience managing Grade A office buildings preferred.

• Proven experience managing security, cleaning and maintenance service providers.

• Experience in budgeting, financial analysis and cost management.

• Prior involvement in setting up, transforming or insourcing security and cleaning functions will be highly advantageous.