Property Management Coordinator

iSupport Worldwide; Eastern Manila District; On-site; PHP 350,000 - 500,000; Full time

Benefits offered by this job

Above-industry salary package and inc.

HMO & life insurance from day 1

Free learning & development courses

Dynamic company events

Opportunities for promotion

Free meals and snacks

Job summary

iSupport Worldwide is seeking a Property Management Coordinator to provide administrative and operational support to the Regional Property Manager and team at Cyberscape Alpha, Ortigas Center, Pasig City. You will prepare reports, manage documents, coordinate meetings, and communicate with residents, vendors, and owners.

The ideal candidate has strong Microsoft 365 skills, excellent written English, and the ability to handle multiple priorities in a fast-paced on-site environment.

Qualifications

• Bachelor's degree in Business Administration, Office Administration, Communications or related field; equivalent work experience may be considered.
• 1–3 years of experience as Administrative/Office roles or property management support is preferred.
• Advanced proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
• Experience handling multiple stakeholders in a professional office environment; property management background is a plus.
• Strong written and verbal English communication and professional email etiquette.
• Excellent organizational and time-management skills with the ability to prioritize multiple tasks.

Responsibilities

• Provide day-to-day administrative and coordination support to the Regional Property Manager and team.
• Prepare and maintain reports, spreadsheets, letters, notices, rent rolls, and business correspondence.
• Maintain organized filing systems for property records and resident information.
• Handle data entry, recordkeeping, document management, and resident applications.
• Manage emails and calendar, coordinate meetings, and prepare agendas and materials.
• Coordinate communications between residents, on-site managers, vendors, and owners.
• Draft and edit business correspondence and meeting notes; ensure timely follow-up.

Skills

Communication skills

Organization

Calendar management

Data entry

Documentation

Attention to detail

Education

Bachelor's degree or equivalent

Tools

Microsoft 365

Outlook

Word

Excel

PowerPoint

Teams

SharePoint

Job description

Work Schedule: US Working Hours / Night Shift
Work Location: Cyberscape Alpha, Ortigas Center, Pasig City (On-site)

What is your mission?

We are looking for a Property Management Coordinator to provide administrative, coordination, and operational support to the Regional Property Manager and property management team. This role is responsible for preparing business documents, maintaining property records, coordinating meetings and schedules, managing correspondence, and communicating with residents, vendors, property owners, and other stakeholders. The ideal candidate has strong Microsoft 365 skills, excellent written communication, and experience handling multiple administrative priorities.

You will provide the best service to our partner brands by performing these tasks:

• Provide day-to-day administrative and coordination support to the Regional Property Manager and property management team in managing assigned properties and communities.

• Prepare, format, update, and maintain reports, spreadsheets, presentations, letters, notices, rent rolls, forms, memoranda, and business correspondence.

• Maintain organized and up-to-date electronic and physical filing systems for property records, resident information, and business documents.

• Handle data entry, recordkeeping, document management, and resident application processing with accuracy and attention to detail.

• Manage emails and correspondence, ensuring timely, professional, and appropriate responses to inquiries and requests.

• Respond to calls and inquiries from residents, on-site property managers, vendors, property owners, and other stakeholders.

• Draft, proofread, and edit business correspondence, reports, meeting notes, notices, and other written materials.

• Serve as a point of contact for stakeholders and coordinate the timely flow of information between relevant parties.

• Manage calendars, schedule appointments, and coordinate meetings for the Regional Property Manager and team.

• Organize virtual and in-person meetings, including preparing agendas, presentations, and supporting materials.

• Track project deadlines, outstanding requests, and meeting action items to ensure timely completion and follow-through.

• Monitor property-related concerns and provide updates to the Regional Property Manager regarding issue status, handling, and resolution.

• Use Microsoft Outlook for email and calendar management, Word for document preparation, Excel for data tracking and reporting, PowerPoint for presentations, and SharePoint for file organization, sharing, and version control.

• Support special projects, objectives, and administrative assignments as directed by the Regional Property Manager, upper management, and property owners.

• Maintain the confidentiality of company, resident, property, and business information.

• Identify opportunities to improve administrative processes and operational efficiency.

• Provide guidance or training to administrative staff when needed and perform other related duties as assigned.

Who are we looking for?

• Bachelor's degree in Business Administration, Office Administration, Communications, or a related field; equivalent relevant work experience may be considered.

• At least 1–3 years of experience as an Administrative Assistant, Office Assistant, Executive Assistant, Property Management Assistant, or in a similar administrative support role.

• Experience supporting multiple stakeholders in a professional office environment; property management experience is an advantage.

• Advanced proficiency in Microsoft 365, particularly Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.

• Experience with business correspondence, copywriting, proofreading, and preparing professional letters and printed materials.

• Knowledge of calendar management, meeting coordination, project coordination, and administrative documentation.

• Strong written and verbal English communication skills, including professional email etiquette.

• Above-average typing speed and accuracy, with strong attention to detail.

• Ability to perform basic mathematical calculations, including fractions and percentages, in practical work situations.

• Ability to read, analyze, and interpret documents, respond to inquiries or complaints, identify problems, gather information, and draw reasonable conclusions.

• Strong organizational and time-management skills, with the ability to prioritize multiple tasks and complete assignments accurately and on time.

• Ability to handle confidential information with discretion and professionalism.

• Proactive, self-motivated, and capable of working independently with minimal supervision.

• Strong problem-solving and interpersonal skills, with the ability to communicate effectively with different stakeholders.
  

Company Perks:

• Above-industry salary package and incentives

• Comprehensive HMO benefits and life insurance from day 1

• Free learning and development courses for your personal and career growth

• Dynamic company events

• Opportunities for promotion

• Free meals and snacks