Property Management Assistant

iSupport Worldwide; Pasig; On-site; PHP 234,000 - 357,000; Full time

Benefits offered by this job

Free lunch and snacks

Onsite gym access

Weekly fitness activity (Php 70,000)

Upskilling academy

State-of-the-art facilities

Job summary

iSupport Worldwide is seeking a Property Management Assistant in Metro Manila to support the Regional Property Manager with administrative coordination for assigned properties. You will handle correspondence, filing, reporting, and resident applications while maintaining confidentiality and responding to inquiries with professionalism.

The role requires strong Microsoft 365 skills, excellent typing, and the ability to multitask with minimal supervision.

Qualifications

• Proven experience as Administrative Assistant or similar role (1–3 years).
• Strong written and verbal English communication skills.
• Advanced proficiency with Microsoft 365 apps and basic data analysis.
• Ability to manage multiple tasks with accuracy and discretion.

Responsibilities

• Provide day-to-day admin support to Regional Property Manager and team.
• Prepare documents, reports, rent rolls, notices, and correspondence.
• Organize electronic and physical filing systems; maintain property files.
• Assist with data entry, record keeping, and resident applications.
• Coordinate calendars, meetings, agendas, and meeting materials.

Skills

Microsoft 365

Typing speed

English communication

Calendar management

Documentation

Data entry

Confidentiality

Team coordination

Education

Bachelor's degree in Business Administration

Equivalent work experience

Tools

Microsoft 365

Outlook

Excel

SharePoint

Job description

The Property Management Assistant serves as a key support partner to the Property Manager, providing administrative coordination and operational support to enhance the efficiency and effectiveness of the assigned property portfolio. This role is responsible for handling a wide range of administrative functions, including correspondence, scheduling, documentation management, reporting, and office coordination, while ensuring the confidentiality of sensitive and time-critical information.

The ideal candidate is a highly organized, detail-oriented, and self-motivated professional with strong communication, typing, and Microsoft 365 skills. They possess the ability to follow through and manage a wide variety of situations and administrative challenges, while successfully handling multiple tasks simultaneously to completion with minimal supervision.

Key Responsibilities:

• Administrative Support
  • Provide day-to-day administrative assistance to the Regional Property Manager and team members to effectively manage assigned properties and communities
  • Prepare, format, and maintain documents, reports, spreadsheets, presentations, letters, notices, rent rolls, forms, memoranda, and other correspondence as directed by the Regional Property Manager
  • Organize and maintain electronic and physical filing systems, ensuring all property files are organized and kept up to date
  • Assist with data entry, record keeping, document management, and timely processing of resident applications in accordance with company standards
  • Complete new and ongoing projects, objectives, special assignments, and other tasks as directed by the Regional Property Manager and Upper Management/Owners
  • Report back to the Regional Property Manager regarding the status, handling, and follow-through of property-related issues
• Communication & Correspondence
  • Manage email communications and respond to inquiries professionally and promptly
  • Respond to incoming calls and inquiries from residents, on-site managers, vendors, property owners, and other stakeholders as directed by the Regional Property Manager
  • Draft, proofread, and edit business correspondence, reports, and meeting notes
  • Serve as a point of contact for internal and external stakeholders
  • Coordinate information flow between teams and departments
• Scheduling & Coordination
  • Coordinate administrative activities and ensure assigned projects and objectives are completed on time
  • Manage calendars, schedule meetings, and coordinate appointments
  • Organize virtual and in-person meetings, including preparing agendas and meeting materials
  • Monitor deadlines and follow up on action items as needed
• Microsoft 365 Administration
  • Utilize Microsoft Outlook for calendar and email management
  • Create and maintain documents using Microsoft Word
  • Manage and analyze data using Microsoft Excel
  • Develop presentations using Microsoft PowerPoint
  • Support document sharing, version control, and file organization across Microsoft 365 platforms
• General Office Support
  • Maintain confidentiality of sensitive company, resident, property, and business information
  • Support process improvements and administrative efficiencies
  • Participate in required training programs and professional development activities
  • Direct, train, or provide guidance to other administrative staff as needed
  • Perform other administrative duties as assigned

Required Qualifications:

• At least 1-3 years of experience in an Administrative Assistant, Office Assistant, Executive Assistant, or similar support role
• Prior experience in copywriting, or at least a high level of competency for letter writing, proofreading, creation of various items of print, etc.
• Advanced proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, and SharePoint)
• General proficiency in basic mathematical functionality and ability to apply concepts such as fractions and percentages, to practical situations
• Ability to manage and prioritize multiple tasks and projects with efficiency and accuracy with successful completion in a timely manner
• Ability to read, analyze and interpret documents and to respond effectively to inquiries or complaints
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Excellent written and verbal English communication skills
• Strong scheduling, coordination, and organizational abilities
• Above-average typing speed and high level of accuracy
• Proficient in business correspondence and professional email etiquette
• Strong attention to detail and ability to maintain confidentiality
• Strong problem-solving and interpersonal skills
• Self-motivated, proactive, and able to work with minimal supervision

Preferred Qualifications:

• Bachelor's degree in Business Administration, Office Administration, Communications, or a related field (equivalent work experience may be considered)
• Experience supporting multiple stakeholders in a professional office environment
• Experience with calendar management for executives or leadership teams
• Familiarity with project coordination and meeting management
• Experience using collaboration and productivity tools within Microsoft 365 environments

• Free lunch meal, fruits, snacks, and drinks
• Onsite gym with a free professional instructor
• Weekly fitness activity and an annual fitness challenge where you can win up to Php 70,000
• Weekly engagement activities with prizes that are up to Php 3,000
• Free upskilling academy to improve your performance and skillset
• State-of-the-art facilities from toilets to your workstation
• Amenities such as sleeping quarters, game area, chat room, shower room