Property Management Assistant

Outsourcey; Philippines; Remote; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Competitive salary

Shape HR function

Career growth opportunities

Job summary

Outsourcey is hiring a Property Management Assistant in the Philippines. You will handle tenant communications, prepare notices, draft leases, coordinate maintenance, manage rent entries, and maintain accurate financial records within AppFolio.

This is a full-time role that values reliability, organization, and clear written and verbal communication. You will work closely with a team of property professionals, receive ongoing training, and have opportunities for career growth as the company

Qualifications

• Minimum 6 months to 2 years in property management or related administrative role.
• Working knowledge of AppFolio or similar property management software.
• Strong verbal and written communication with tenants.
• Experience drafting leases or handling property documentation with accuracy.
• Familiarity with rent entries, payments, reconciliations, and financial records.
• Excellent organizational skills and deadline-driven reliability.

Responsibilities

• Answer incoming calls and manage day-to-day tenant communications.
• Prepare and issue tenant notices accurately and on time.
• Draft lease agreements and related documents with clarity.
• Coordinate maintenance requests between tenants and vendors; track progress.
• Utilize AppFolio for tracking tenant records, updating data, and maintaining digital files.
• Support payment tracking and general administrative tasks tied to day-to-day property operations.

Skills

Tenant communication

Organization

Attention to detail

Time management

Tools

AppFolio

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Profile Requirements:

• Property Management Experience: Minimum 6 months to 2 years of experience in property management or a related real estate administrative role required; industry experience preferred.


• AppFolio Proficiency: Working knowledge of AppFolio or similar property management software with the ability to navigate tenant records, leases, and maintenance workflows.


• Tenant Communication Skills: Strong verbal and written communication skills with the ability to manage tenant interactions professionally and clearly.


• Lease & Documentation Accuracy: Experience drafting leases or handling property documentation with high attention to detail and organizational precision.


• Financial Systems Familiarity: Comfortable handling rent entries, payment tracking, reconciliations, data entry, and maintaining accurate financial records within property management systems.


• Administrative Reliability: Strong organizational skills, responsiveness, and the ability to manage multiple property-related tasks in a structured, deadline-driven environment.

Core responsibilities:

• Tenant Communication: Answer incoming calls and manage day-to-day tenant communications, ensuring prompt, professional responses to inquiries, concerns, & service requests.


• Notice Preparation & Delivery: Prepare and issue tenant notices accurately and on time, ensuring documentation is properly recorded and aligned with property management processes.


• Lease Drafting Support: Draft lease agreements and related documents with accuracy, ensuring terms are clearly reflected and properly formatted for review and execution.


• Maintenance Coordination: Coordinate maintenance requests by communicating between tenants and vendors, tracking progress, and confirming completion of work.


• AppFolio System Support: Utilize AppFolio for tracking tenant records, updating property data, managing communications, and maintaining organized digital files.


• Financial Record & Administrative Support: Assist with payment tracking, rent entries, updating financial records, data entry, and general administrative tasks tied to day-to-day property operations.

Benefits:

• Competitive salary


• Opportunity to shape the HR function of a rapidly growing BPO.


• Work closely with a team of industry leaders who have successfully scaled BPOs in the past.


• Career growth and development opportunities.