Property Client Services Administrator

KMC Solutions; Mabalacat; On-site; PHP 279,000 - 424,000; Full time

Job summary

KMC Solutions is seeking a Client Services Admin to provide accurate and timely administrative and client support for an Australian property/Owners Corporation services team. The role focuses on written correspondence, record keeping, and meeting support, with established templates and systems.

The ideal candidate will be highly organized, detail-oriented, and able to work independently while ensuring deadlines are met and confidentiality is maintained.

Qualifications

• 2+ years of administration, client support, property administration or similar back-office role.
• Excellent written and verbal English communication skills.
• Strong attention to detail and accuracy.
• Excellent organisational and time-management skills.
• Experience with documents, templates, records and deadlines.
• Comfortable with digital platforms and task-management systems.
• Able to work independently while maintaining clear communication with the team.
• Good judgement and ability to identify when issues need escalation.
• Reliable setup suitable for working with an Australian-based team and business hours.

Responsibilities

• Manage and action assigned inboxes and administrative tasks.
• Draft and issue professional written correspondence using approved templates.
• Respond to routine client and owner enquiries via email and other written channels.
• Prepare meeting agendas, meeting packs and minutes.
• Record meeting resolutions, actions and relevant building information.
• Prepare Owners Corporation Certificates for review and sign-off.
• Maintain accurate owner details, mailing preferences and building records.
• Ensure correspondence and administrative work are completed within required deadlines.
• Maintain accurate and up-to-date records in the relevant systems.
• Coordinate with internal team members and provide support on shared tasks.
• Escalate matters requiring additional approval, judgement or decision-making.
• Identify opportunities to improve administrative workflows and processes.
• Maintain confidentiality when handling client, owner and building information.

Skills

English communication

Attention to detail

Organisational skills

Time management

Templates & documents

Digital platforms

Independent work

Escalation judgment

Tools

Task management systems

Documents templates handling

Job description

KMC Solutions is seeking a Client Services Admin to provide accurate and timely administrative and client support for an Australian property/Owners Corporation services team. The role focuses on written correspondence, record keeping, and meeting support, with established templates and systems.

The ideal candidate will be highly organized, detail-oriented, and able to work independently while ensuring deadlines are met and confidentiality is maintained.