AU Client Coordinator/Support

Nais Corp.; Pasig; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Salary Above Market

Fixed Weekends Off

Dayshift

Paid Time Off

HMO

Fun Company Events

Ongoing training and development opportunities

Job summary

A growing construction firm in Pasig is seeking a client support professional to act as a key point of contact for clients during their projects. Candidates should have experience in client support within the building construction industry. The role requires strong organisational skills and the ability to manage multiple tasks effectively in a fast-paced environment. The company offers a competitive salary and a supportive work culture.

Qualifications

• Previous experience in a client support, administration, or coordination role.
• Experience in the building construction and renovation industry is an advantage.
• Ability to manage multiple tasks and prioritise effectively.

Responsibilities

• Act as a point of contact for clients throughout their project.
• Provide regular updates to clients regarding project timelines.
• Manage and respond to incoming client enquiries.

Skills

Client support experience

Organisational skills

Communication skills

Microsoft Office proficiency

CRM knowledge

Tools

Project management software

Job description

Why Work with us?

• Salary Above Market
• Fixed Weekends Off
• Dayshift
• Paid Time Off
• HMO
• Fun Company Events
• A supportive and collaborative client environment
• Ongoing and training and development opportunities

Key Responsibilities

• Act as a point of contact for clients throughout their project.
• Provide regular updates to clients regarding project timelines, milestones, and next steps.
• Assist with onboarding new clients, including document preparation and coordination.
• Manage and respond to incoming client enquiries in a timely and professional manner.
• Schedule meetings, site visits, and internal handovers between clients and project teams.
• Collaborate closely with the team on design, approvals, construction and liaise with internal and external stakeholders to maintain clear communication across departments.
• Maintain accurate and up-to-date client records and communication logs in the CRM system and Project Management system.
• Support the team in managing variations, selections, and documentation processes.
• Assist in preparation of project packs, reports, and handover documentation

Qualifications

• Working on Australian is a must
• Experience in a Building Constructions and renovation's industry is an advantage
• Previous experience in a client support, administration, or coordination role (preferably in construction, building, or a related industry).
• Strong interpersonal and written communication skills.
• Exceptional organisational skills and attention to detail.
• Ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
• Proficiency in Microsoft Office, project management software and CRM systems.
• A positive, professional, and customer-focused attitude.