Property & Casualty Insurance Expert | Insurance Operations

Cognizant Technology Solutions Corporation; Taguig; Vor Ort; PHP 300.000 - 420.000; Vollzeit

Benefits dieser Stelle

HMO coverage

Medical benefits

Career growth

Inclusive environment

Zusammenfassung

Cognizant's Property & Casualty Insurance team in the Philippines seeks a Subject Matter Expert to apply expertise in non-life insurance, customer service, and insurance operations. Ideal for professionals with Auto, Homeowners, Renters, Property, or Casualty insurance experience within BPO or shared services.

You will support policy servicing, billing, endorsements, and claims assistance, collaborate with cross-functional teams, and drive process improvements while delivering high-quality

Qualifikationen

• 12 months of contact center experience or 18 months of BPO experience.
• Experience in P&C / Non-Life Insurance operations is preferred.
• Knowledge of policy servicing, billing, endorsements, or claims support.
• Strong communication and stakeholder management skills.

Aufgaben

• Provide policy servicing and customer support for P&C products.
• Assist teams with process improvements, escalations, and quality control.
• Support billing, endorsements, policies, and claims-related inquiries.

Kenntnisse

P&C Insurance experience

Non-Life Insurance

BPO experience

Policy servicing knowledge

Communication skills

Ausbildung

College degree or equivalent

Jobbeschreibung

Join a growing Property & Casualty (P&C) Insurance team as a Subject Matter Expert (SME) and leverage your expertise in Non-Life Insurance, customer service, and insurance operations. This role is ideal for professionals with experience in Auto, Homeowners, Renters, Property, or Casualty Insurance within a BPO, Contact Center, or Shared Services environment.

What We're Looking For

• Experience in Property & Casualty (P&C) / Non-Life Insurance
• Background in Auto, Home, Property, or Casualty Insurance Accounts
• Experience in a BPO, Contact Center, Shared Services, or Insurance Operations environment
• Knowledge of policy servicing, policy administration, billing, endorsements, claims support, or customer service
• Strong communication, problem-solving, and stakeholder management skills
• Ability to support teams with process expertise, escalations, and quality improvements

Qualifications

• College graduate with at least 12 months of Contact Center experience, OR
• Completed at least 2 years in college with 18 months of BPO experience
• Experience in Insurance Operations, Policy Administration, Customer Service, Claims Support, Underwriting Support, or Billing Services is highly preferred
• Candidates with Property & Casualty Insurance experience will have a strong advantage

Why Join Cognizant?

• Competitive salary and performance-based rewards
• HMO coverage and comprehensive medical benefits
• Retirement and wellness programs
• Career growth, learning, and leadership development opportunities
• Exposure to global insurance operations and industry best practices
• Inclusive and collaborative work environment

Qualified hires may get a chance to win an iPhone 18 Pro Max through our FIRST WIN Promo.

Terms and conditions apply.*

Ready to grow your career in Property & Casualty Insurance? and become part of Cognizant's global team!