Project Development Officer - Grievance & Data Policy

Department of Social Welfare and Development (DSWD); Philippines; On-site; PHP 547,000 - 655,000; Full time

Job summary

DSWD, through the Office of the Beneficiary Management and Delivery Systems, invites applications for the Project Development Officer III. The role focuses on supervising grievance processes, analyzing trends, and developing policy guidelines to improve service delivery.

Qualifications include a Bachelor's degree, relevant training totaling at least 8 hours, and 2 years of related experience. Career Service/Second Level Eligibility is required for the position.

Qualifications

• Education: Bachelor's degree relevant to the job.
• Training: 8 hours of relevant training.
• Experience: 2 years of relevant experience.
• Eligibility: Career Service (Professional)/Second Level Eligibility.

Responsibilities

• Supervise the delivery of outputs of the Client Assistance Support Services Section.
• Respond to concerns raised by management, regional counterparts, and stakeholders.
• Monitor data quality assessment activities of the Division.
• Provide input on draft guidelines or policies and prepare/update GRS-related presentations.
• Attend meetings and training on behalf of the Division.
• Draft GRS activity proposals.

Skills

Data analysis

Policy development

Grievance handling

Supervision

Education

Bachelor's degree relevant to the job

Bachelor's Degree in Social Science

Tools

MS Office

Data management tools

Job description

DSWD, through the Office of the Beneficiary Management and Delivery Systems, invites applications for the Project Development Officer III. The role focuses on supervising grievance processes, analyzing trends, and developing policy guidelines to improve service delivery.

Qualifications include a Bachelor's degree, relevant training totaling at least 8 hours, and 2 years of related experience. Career Service/Second Level Eligibility is required for the position.