Project based until Dec 2027 | Insurance Data Administrator (NZ or AU General Insurance) - WFH Eastwood Avenue, Quezon City, Metro Manila, Philippines 2 - 4 Years Contractual/Project Based
Job Description
About the role: The purpose of the role is to work with the Project team and Member businesses to check and input client and policy data into the member Broker Management System to ensure it is accurate and meets the needs and requirements of the member business.
Key Responsibilities
- Extracts, validates, and analyzes desired data.
- Defines the scope and format of reports and prepares same.
- Collaborates on the implementation and evaluation of data migration processes, including determining the metrics and methodologies to be used.
- Operating business intelligence software as required.
- Work with client teams to optimize data design and usage.
- Prepare environmental and procedural documentation.
- Create and maintain data dictionary by revising and entering definitions.
- Maintain & update data warehouses
- Provide insights that will allow management the ability to quickly identify areas for improvement.
- Support the units of the organization by developing and set up reporting dashboards and clearly communicate data status.
- Liaise with business stakeholders to understand the requirements or business needs, as well as identify reporting solution required.
- Maintenance of data credibility by doing system data clean-up.
- Responding to ad-hoc queries.
- Ensure client and policy information is accurately keyed into the Broker Management System from portals or other information as provided or defined.
- Provide superior administration of client servicing through the accurate, efficient and timely production of policy related documentation
- Support the achievement of high levels of client satisfaction through effective administrative support to Broking staff
- Other duties as required
- Careful management of any relevant expenses incurred through the duration of the contract.
Customer / Partner
- Ensure partner satisfaction with performance
- Delivery of client and policy data enrichment to meet business requirements and quality standards.
- Exceed member expectations with the quality of the data entry
- Maintain a close liaison and working relationship with NZ brokers and member businesses
Governance and Process
- Delivering tasks in a timely manner
- Products, applications and systems work correctly
- Boards & documentation updated in a timely manner
- Compliance to company policies
- Positive contribution to the project team
- Satisfaction with performance by, Head of Technology Solutions and Rollout Managers
Qualifications
- 2+ years' experience in data processing/migration or similar roles
- Demonstrated experience in Insurance Policy preparation
- Experience in data management, extraction, database maintenance
- Intermediate Excel skills
- Proficient in all other Microsoft office products
- Knowledgeable in general insurance (AU/NZ)
- Working knowledge of Insurance Broking Systems
- Experienced in system maintenance and administration (e.g setting up users and password for logging into a portal/system, updating information into the database, etc)
Job Snapshot
Updated Date
28-Aug-2026
Department
Others