Insurance Processing Support (AU) | Hybrid (2x a week onsite)

Intogreat Solutions; Quezon City; Hybrid; PHP 240,000 - 360,000; Full time

Job summary

IntoGREAT Solutions in Quezon City is seeking an Insurance Processing Support to back the onshore Client Services team. The role handles administrative tasks across insurance broking portfolios and ensures timely processing of transactions, maintenance of client and policy records, and preparation of essential documentation.

This hybrid position requires 1–3 years of General Insurance experience, strong data entry skills, and proficiency with Word, Excel, and Outlook.

Qualifications

• 1–2 years of General Insurance experience with Australian or other markets.
• Strong data entry and document processing with high accuracy.
• Experience with policy handling from new business, quotations, endorsements and renewals.
• Proficient in Word, Excel and Outlook.
• Able to follow structured processes and meet tight deadlines.

Responsibilities

• Process transactions and documentation accurately in the insurance platform.
• Input and maintain client and policy data records.
• Compile docs for new quotes, endorsements, renewals as directed by the onshore team.
• Assist with client and insurer correspondence.
• Perform quality checks to ensure accuracy and completeness.
• Prioritize tasks and communicate progress to the onshore team.
• Complete other processing or admin duties as required.

Skills

Insurance experience

Data entry accuracy

Process documentation

Microsoft Office

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Insurance Processing Support (AU) | Hybrid (2x a week onsite) Eastwood Avenue, Quezon City, Metro Manila, Philippines 1 - 3 Years Probationary

Job Description

Job Summary

The Insurance Processing Support will support the onshore Client Services team by performing administrative and documentation processing tasks across insurance broking portfolios. The role is responsible for the accurate and timely processing of transactions, maintenance of client and policy records, preparation of documentation, and completion of back-office support activities. By ensuring processing tasks are completed efficiently and accurately, the role enables brokers to focus on client servicing and relationship management.

Job Responsibilities

Insurance Processing and Administration

• Accurately process transactions and documentation within the insurance broking platform.
• Input and maintain accurate client and policy data records.
• Compile documentation required for new business quotes, endorsements, and renewals, as directed by the onshore team.
• Assist with the preparation and formatting of client and insurer correspondence.
• Perform quality checks on documentation to ensure accuracy and completeness.
• Adhere to internal processing standards, templates, and compliance guidelines.

Data Entry and Record Maintenance

• Handle repetitive data entry and back-office administration tasks with a high level of accuracy.
• Maintain accurate and up-to-date records within relevant systems and databases.

Work Management and Team Support

• Prioritise tasks and follow up on outstanding items to meet turnaround deadlines.
• Communicate effectively with onshore teams regarding task progress and processing requirements.
• Perform other processing or administrative support duties as required.

Qualifications

• At least 1-2 years of General Insurance experience with Australian or others insurance industry
• Has strong experience in doing data entry and document processing capabilities with high accuracy
• Working knowledge in doing policy process from new business, quotations, endorsements, and renewals
• Proficient knowledge in Microsoft Office Suite, especially Word, Excel, and Outlook
• Ability to follow structured processes and meet strict deadlines.

Why IntoGREAT?

Competitive Compensation Package

An attractive salary and comprehensive benefits aligned with market standards.

Work-Life Balance Support

Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity.

Career Growth and Development

Opportunities for training and development to help employees advance their skills and grow within the company.

Supportive Leadership

A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles

Ready to Shape the Future?

Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We’re eager to see how you can make a difference with us!

Job Snapshot

Updated Date

27-Aug-2026

Department/Store

Insurance

Location